At a Glance
- Tasks: Lead workshops, capture requirements, and drive clarity in complex IT projects.
- Company: Dynamic logistics and IT company focused on modernisation and innovation.
- Benefits: Competitive salary, hybrid working model, and opportunities for professional growth.
- Other info: Join a team that values ownership, visibility, and genuine influence.
- Why this job: Shape critical systems and make a real impact in a fast-paced environment.
- Qualifications: 4-5+ years as a Business Analyst with experience in complex IT systems.
The predicted salary is between 50000 - 55000 £ per year.
Permanent role
Location: Within 45 minutes of Liverpool (3-4 days onsite / 1-2 days remote)
Salary: £50,000 – £55,000 base
The Role
We’re looking for an experienced Business Analyst who knows how to bring structure to complexity in this transformation group with a fast-paced modernisation across both finance, logistics and rolling out new modern tech stacks and applications. You’ll join a busy Logistics & IT function delivering business-critical initiatives across billing platforms, operational systems, and wider technology change. This isn’t a “note-taker BA” role — we need someone who can lead from the front, run workshops confidently, challenge constructively, and translate ambiguity into clear, actionable requirements. If you enjoy untangling complex systems, aligning stakeholders, and making sure projects actually deliver what they’re supposed to — you’ll fit right in.
What You’ll Be Doing
- Leading stakeholder workshops across IT and operational teams
- Capturing, documenting and validating business and system requirements
- Working across complex IT landscapes (integrations, legacy systems, billing platforms)
- Translating business needs into clear functional and non-functional specifications
- Supporting solution design discussions with technical teams
- Mapping current vs future state processes
- Identifying risks, dependencies and impact across systems
- Driving clarity and momentum across key logistics and billing projects
- Acting as the bridge between operational teams and technical delivery
What We’re Looking For
Experience
- 4-5+ years’ min experience as a Business Analyst
- Strong background working with complex IT systems
- Experience within billing systems or financial process environments
- Proven track record of delivering change within fast-paced operational environments
- Experience working closely with Logistics, Operations, or Supply Chain functions (desirable)
Skills & Capability
- Confident workshop facilitator (you can lead a room, not just attend it)
- Strong requirements elicitation and documentation skills
- Process mapping (As-Is / To-Be)
- Stakeholder management across technical and non-technical audiences
- Comfortable navigating ambiguity and driving decisions
- Strong analytical mindset with attention to detail
- Able to balance structure with pace
Working Model
Hybrid: 3-4 days per week onsite (within 45 minutes of Liverpool) 1-2 days remote Must be UK-based and able to commute reliably
What You’ll Bring
- Quality BA discipline and governance
- Commercial awareness — understanding impact, not just documentation
- A calm, structured approach in a busy environment
- The confidence to challenge when needed (politely, but firmly)
- The drive to move projects forward, not let them drift
Why Join?
You’ll play a key role in shaping critical systems within a growing Logistics & IT function. There’s real complexity here — and real opportunity to add value. This is a role for someone who wants ownership, visibility, and the chance to genuinely influence outcomes and be part of the change and new projects across the organisation. If you’re the type of BA who prefers solving problems over writing meeting minutes, we should talk.
Business Analyst in Birkenhead employer: Set2Recruit
Join a dynamic and innovative team where your expertise as a Business Analyst will be valued and impactful. With a hybrid working model that promotes work-life balance, you will have the opportunity to engage in meaningful projects that drive transformation within the Logistics & IT function. Our supportive work culture fosters professional growth, encouraging you to take ownership of your role while collaborating with diverse stakeholders to deliver tangible results.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Birkenhead
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend meetups, and engage on LinkedIn. You never know who might have the inside scoop on a Business Analyst role that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by practising your workshop facilitation skills. Think about how you can lead discussions and translate complex requirements into clear actions. Show them you’re not just a note-taker but a leader who drives projects forward.
✨Tip Number 3
When you get an interview, be ready to showcase your analytical mindset. Bring examples of how you've untangled complex systems and aligned stakeholders in past roles. This is your chance to shine and show you can handle the fast-paced environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Business Analyst in Birkenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Analyst. Highlight your experience with complex IT systems and any relevant projects you've led. We want to see how you’ve tackled ambiguity and delivered results!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've facilitated workshops or driven change in fast-paced environments. Let us know what excites you about this role!
Showcase Your Skills:Don’t just list your skills—demonstrate them! Use your application to show how you’ve successfully managed stakeholders, mapped processes, and translated business needs into actionable requirements. We love seeing real-world applications of your expertise.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Set2Recruit
✨Know Your Stuff
Make sure you brush up on your knowledge of complex IT systems and billing processes. Be ready to discuss specific examples from your past experiences where you've successfully navigated ambiguity and delivered clear, actionable requirements.
✨Show Off Your Workshop Skills
Since this role requires confident workshop facilitation, prepare to demonstrate your ability to lead discussions. Think of a scenario where you led a workshop, how you engaged stakeholders, and the outcomes that resulted from it.
✨Be a Problem Solver
Highlight your analytical mindset by discussing how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you can drive clarity and momentum in projects.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. You’ll need to bridge the gap between technical and non-technical teams, so being able to translate jargon into layman's terms will be crucial. Prepare to give examples of how you've managed stakeholder expectations in the past.
