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- Tasks: Lead AI-driven automation projects to optimise internal operations and service delivery.
- Company: Dynamic MSP focused on innovation and growth.
- Benefits: Competitive salary, private healthcare, training support, and generous leave.
- Other info: Join a collaborative team with excellent career progression opportunities.
- Why this job: Shape the future of automation in a high-impact role with cutting-edge tech.
- Qualifications: Experience in MSP automation and strong skills in Microsoft Power Platform and AI.
The predicted salary is between 120000 - 120000 £ per year.
A forward-thinking MSP is looking for an AI Automation Lead to play a key internal role in transforming how the business operates. This position focuses on automating and optimising internal service delivery, finance, operations, and sales functions, leveraging modern Microsoft and AI technologies. This is a hands-on role suited to someone who understands how an MSP operates and can design, build, and deploy automation at scale across internal teams.
Key Responsibilities
- Lead the design and implementation of AI-driven automation across internal platforms and workflows
- Automate and optimise processes across:
- Service delivery
- Finance and billing
- Operations
- Sales and commercial functions
Required Experience & Skills
- Proven experience in MSP automation or a similar IT services environment
- Strong expertise across:
- Microsoft Power Platform (Power Automate, Power Apps, Power BI)
- Microsoft 365
- Large Language Models (LLMs)
- AI agents
- Prompt engineering
What’s on Offer
- Opportunity to shape and own automation strategy within a growing MSP
- High-impact internal role with visibility across the entire business
- Exposure to cutting-edge Microsoft and AI technologies
- Competitive salary and long-term career progression
- Training and certification support
- Pension scheme
- Private healthcare
- 25 days annual leave + bank holidays + birthday leave
Automation Lead employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automation Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your expertise in automation and AI technologies. This will not only demonstrate your capabilities but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research the company and its automation processes, and be ready to discuss how you can optimise their operations. Tailor your answers to show how your experience aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Automation Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Automation Lead role. Highlight your expertise in Microsoft Power Platform and AI technologies, as well as any relevant MSP experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about automation and how your background makes you the perfect fit for this role. Don’t forget to mention specific projects or achievements that showcase your skills.
Showcase Your Technical Skills: Since this role is highly technical, be sure to include any hands-on experience you have with automation tools and AI technologies. We love seeing examples of how you've designed and implemented solutions in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your materials in one go. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Set2Recruit
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft Power Platform and AI technologies. Brush up on your knowledge of Power Automate, Power Apps, and LLMs. Being able to discuss specific projects where you've implemented these tools will show your hands-on experience.
✨Understand the MSP Landscape
Familiarise yourself with how Managed Service Providers operate. Be ready to discuss common inefficiencies in service delivery, finance, and operations, and how automation can address these. This shows you understand the business context and can hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to automation. Think about past experiences where you identified inefficiencies and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Engage with Stakeholders
Demonstrate your stakeholder engagement skills by preparing examples of how you've influenced teams in previous roles. Discuss how you’ve collaborated with different departments to drive automation initiatives, as this is crucial for the role.