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For Companies At a Glance
- Tasks: Provide on-site IT support and manage networking and software issues across Cornwall.
- Company: Join a supportive tech company with a focus on career development.
- Benefits: Earn up to £32,000, enjoy a company car, and receive private health care.
- Other info: Great opportunities for training and career growth in a dynamic environment.
- Why this job: Make a real difference by solving IT challenges and supporting clients directly.
- Qualifications: Experience in IT support, strong knowledge of Active Directory, and a valid UK driving licence.
The predicted salary is between 24000 - 32000 £ per year.
Job Description
IT Field Engineer Cornwall
Location: Cornwall (travel across sites)
Salary: Up to £32,000 + company car
The Role:
Our client is seeking an experienced IT Field Engineer to provide on-site IT support across Cornwall. This hands-on role combines networking, Microsoft 365, Active Directory, and Windows Server support with travel between sites.
Key Responsibilities:
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Provide on-site IT support for hardware, software, and networking issues.
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Manage and support Active Directory, Windows Server, and user accounts.
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Support Microsoft 365 applications (Exchange Online, Teams, SharePoint).
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Install, configure, and maintain networking equipment (LAN/WAN, Wi-Fi, routers, switches).
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Perform preventative maintenance and system upgrades.
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Document incidents, solutions, and changes.
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Deliver excellent customer service to internal teams and clients.
Requirements:
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Proven experience as a Field Engineer or IT Support role.
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Strong knowledge of Active Directory and Windows Server.
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Experience with Microsoft 365 and networking fundamentals.
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Full, valid UK driving licence (essential).
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Ability to work independently and travel across Cornwall.
Desirable:
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IT certifications (Microsoft, CompTIA, or similar).
Benefits:
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Competitive salary up to £32,000
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Company car
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Career development opportunities and funded training
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Private health care
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Charity leave
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25 days AL + bank holidays
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Supportive work environment
How to Apply:
Set2Recruit are acting as an employment agency. If you are interested in a great IT Field Engineer role, please send your CV for consideration.
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2nd Line Field Engineer employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Field Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in Cornwall. A friendly chat can sometimes lead to job openings that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or recruiters, be ready to discuss your hands-on experience with Active Directory, Windows Server, and Microsoft 365. Real-life examples of how you've solved problems will make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Field Engineer role. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace 2nd Line Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Active Directory, Windows Server, and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Customer Service Skills: As a Field Engineer, you'll be interacting with clients regularly. We love candidates who can demonstrate their ability to deliver excellent customer service, so include examples of how you've gone above and beyond in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that relate to the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Set2Recruit
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Windows Server, and Microsoft 365. Be ready to discuss specific scenarios where you've successfully resolved issues in these areas, as this will show your practical experience.
✨Show Off Your Customer Service Skills
Since this role involves delivering excellent customer service, think of examples where you've gone above and beyond for clients or colleagues. Prepare to share these stories during the interview to highlight your interpersonal skills.
✨Prepare for Hands-On Questions
Expect some technical questions that may require you to demonstrate your problem-solving skills. Practise explaining your thought process when troubleshooting hardware or networking issues, as this will showcase your hands-on expertise.
✨Plan Your Travel Logistics
Since the job involves travelling across Cornwall, be prepared to discuss how you plan to manage your time and travel effectively. Showing that you have a strategy for this will demonstrate your organisational skills and readiness for the role.