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For Companies At a Glance
- Tasks: Provide technical support and troubleshoot issues for clients using Microsoft 365 and Windows.
- Company: A growing managed service provider in Preston with a focus on career growth.
- Benefits: Competitive salary, yearly performance bonus, training support, and career development opportunities.
- Why this job: Kickstart your IT career and gain hands-on experience in a supportive environment.
- Qualifications: At least 1 year of IT support experience required.
- Other info: Join a dynamic team and enjoy excellent career advancement potential.
The predicted salary is between 30000 - 42000 £ per year.
A growing managed service provider in Preston is seeking a 1st Line Support Engineer for their service desk team. This early-career position requires at least 1 year of IT support experience. You will provide technical assistance to clients, troubleshoot issues with Microsoft 365 and Windows environments, and escalate more complex challenges as needed.
Competitive salary, yearly performance bonus, training support, and career development are included in this role.
1st Line IT Support Engineer - Office-Based, Career Growth employer: Set2Recruit
Contact Detail:
Set2Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Engineer - Office-Based, Career Growth
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should practice troubleshooting questions related to Microsoft 365 and Windows environments, as these are key areas for the role.
✨Tip Number 3
Show off your passion for tech! During interviews, share personal projects or experiences that highlight your problem-solving skills. This will help us stand out as enthusiastic candidates ready to tackle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace 1st Line IT Support Engineer - Office-Based, Career Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience, especially with Microsoft 365 and Windows environments. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how you can contribute to our service desk team. Keep it friendly and professional.
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled technical issues in the past. We love seeing how you approach challenges and find solutions!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Set2Recruit
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft 365 and Windows environments. Be ready to discuss common issues you've encountered and how you've resolved them. This will show that you have the practical experience they’re looking for.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've troubleshot technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approach problems and find solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and career growth paths within the company. This shows your interest in the role and helps you gauge if it's the right fit for you.
✨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! A positive attitude goes a long way. Show enthusiasm for the role and the company, and let your personality shine through. They want to see how you’ll fit into their team!
