At a Glance
- Tasks: Support the Store Manager in driving sales and developing a motivated team.
- Company: Join a vibrant fashion brand with a focus on creativity and collaboration.
- Benefits: Permanent contract, bonuses, staff discounts, and ongoing training opportunities.
- Other info: Open to all talents, including those with disabilities.
- Why this job: Be a key player in a new store opening and shape the customer experience.
- Qualifications: Experience in premium fashion retail and a passion for customer service.
The predicted salary is between 36000 - 60000 £ per year.
As part of our new shop opening in London, we are looking for our future Assistant Store Manager.
Business Development
- Support the Store Manager in analyzing store performance and implementing action plans to achieve sales and KPI targets.
- Assist in maximizing store results in collaboration with the Area Manager.
Team Management
- Support the Store Manager in setting objectives and developing the team as it grows.
- Foster a motivating and collaborative environment, supporting positive staff relations.
- Conduct briefings and support alignment on goals and strategies.
- Participate in onboarding and ensure staff are professional, knowledgeable, and brand‑ready.
Customer Service
- Deliver excellent customer service and uphold the Sessùn brand experience.
- Act as a brand ambassador alongside the Store Manager and help build strong client relationships.
- Support initiatives to develop customer portfolio and customer database (CRM).
Our offer
- Permanent contract – full time 40 hours
- Start date: April 2026
- Bonuses based on target achievement and qualitative KPIs
- Seasonal wardrobe
- Ongoing training (in house and Yoobic – E‑learning platform)
- Staff discount
Desired Profile
- Creative and passionate about fashion, you have solid experience in a similar role within premium fashion retail, with a strong understanding of the industry and current trends.
- You enjoy customer interaction and excel in active selling, upselling, and cross‑selling.
- You demonstrate strong communication skills and a collaborative team spirit, acting as a role model for others.
- You are responsive, dynamic, versatile, results‑oriented and proactive.
- You are comfortable collaborating closely with the Store Manager and taking responsibility for daily operations when needed.
Session recruits and recognises all talents. This position is open to people with disabilities.
Assistant Manager 40h (M/F/D) - London employer: Sessun
At Sessun, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of London. Our Store Manager role not only provides competitive salary and bonuses but also flexible hours to support work-life balance, alongside ample opportunities for professional growth within a brand that values its employees. Join us to be part of a team that is passionate about fashion and dedicated to maintaining a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager 40h (M/F/D) - London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sessun, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sessun!
We think you need these skills to ace Assistant Manager 40h (M/F/D) - London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sessun, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sessun and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sessun that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sessun
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
