Regional Director of Water Services in Redhill, Surrey

Are you a strategic and visionary leader with a passion for water services? Do you thrive in a dynamic environment where you can drive operational excellence, innovation, and sustainability? If so, we want to hear from you! SES Water is a local, forward-thinking utility company committed to providing high-quality, sustainable water services to communities in Southeast England. With a rich history of reliability, we invest in innovative technologies and environmental practices to ensure safe, clean water while protecting precious resources for the future.

What we offer

Well offer you a supportive friendly work environment where you can thrive and grow. We want you to succeed in both your professional and personal life and have developed a range of benefits to support this.

• Generous salary dependent upon experience
• Up to 15% bonus
• Group personal pension plan with up to 10% employer contribution
• Private medical Insurance
• Life assurance
• Salary Finance: Financial Education, savings and loans
• Car Allowance
• Cycle to Work Scheme
• 30 days holiday per year
• Simply Health healthcare cash back scheme and Surgical Choices
• Service and MOT discounts at our on-site garage
• Discounts with local businesses
• Give a Day one paid day per year to volunteer in the community

About the Role

As the Director of Water Services (Regional), you will be an integral part of the Water Services Leadership Team, reporting to the Managing Director of Water Services. You will be responsible for the end-to-end delivery of Water Services in your regional area, leading and developing teams to meet key strategic priorities:

• Water quality and resilience
• Net zero and environmental gains
• Affordability and customer service

Through strong, visible leadership, you will ensure exceptional operational performance, drive health and safety excellence, and foster a culture of accountability and continuous improvement.

Key Responsibilities

• Leadership & Culture: Inspire, motivate, and develop a high-performing team. Champion the companys valuesBe Rock Solid, Be You, Be the Futureand create an inclusive, results-driven environment.
• Safety & Compliance: Ensure a strong safety culture, reducing risks and ensuring compliance with health, safety, and environmental regulations.
• Asset Operations & Maintenance: Oversee the maintenance and operation of assets, ensuring network resilience, compliance, and efficiency while maintaining asset health.
• Customer Operations: Work closely with Customer Strategy & Operations teams to ensure customer-centric decision-making and service excellence.
• Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including regulators, industry bodies, and community representatives.
• Continuous Improvement: Drive standardisation of operational and maintenance processes, championing efficiency and innovation.
• Crisis Management: Provide leadership during high-severity operational incidents, ensuring swift resolution and mitigation.

What Were Looking For

• Proven Leadership: Demonstrable experience in leading and coaching large, multidisciplinary teams.
• Industry Expertise: In-depth knowledge of the water services sector, including regulatory frameworks and technological advancements.
• Commercial Acumen: Ability to blend analytical thinking with strategic insight to enhance business growth and service delivery.
• Stakeholder Management: Strong collaboration skills with the ability to influence and engage cross-functional teams.
• Risk & Compliance Management: Experience in risk assessment and ensuring adherence to industry best practices and legal requirements.
• Excellent Communication: Ability to articulate complex ideas clearly and persuasively to diverse audiences.

Qualifications & Requirements

• Degree-level education or equivalent professional qualification, ideally supported by an MBA.
• Full UK driving licence.

D&I Statement:

Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.Be yourself, we like it that way.

Our core values which are essential to our success are:

Be Rock Solid– Build trust and be trusted. Be the one we all look to and can depend on.

Be You– We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future– Embrace change. Drive Progress. Own the challenge.