SES Water in Redhill is seeking a proactive Resource Planning Analyst to join our Workforce Management team. The role focuses on real-time management, forecasting, scheduling, and intraday performance to keep our mid‑sized contact centre running smoothly.
You will influence staffing decisions, deliver operational insight, and help shape future processes and tools during our transition to a new telephony platform and WFM system.
#J-18808-LjbffrReal-Time Resource Planner & Forecasting Analyst in Redhill employer: SES Water
At Bristol Water, we pride ourselves on being an exceptional employer, offering a collaborative and purpose-driven work culture that prioritises the health of our communities and the environment. Our commitment to employee growth is evident through our diverse career opportunities and support for continuous learning, all while working in the vibrant city of Bristol, where you can enjoy a fulfilling career in water quality science alongside a passionate team dedicated to making a positive impact.