At a Glance
- Tasks: Manage compliance and deliver exceptional service for Developer Services customers.
- Company: SES Water, part of Pennon Group, committed to a greener future.
- Benefits: Generous leave, bonus plan, health support, and development opportunities.
- Other info: Inclusive culture valuing diversity and personal growth.
- Why this job: Join a dynamic team making a real impact in the water sector.
- Qualifications: Experience in utilities, project management, and strong compliance knowledge.
The predicted salary is between 40000 - 50000 € per year.
Powered by Water, Driven by Purpose. SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we're committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. We're looking for a Developer Services Compliance Manager to join our Wholesale team and play a key role in delivering an industry-leading customer experience for our Self Lay Providers (SLPs) and NAV customers. This is a highly collaborative, customer-facing role where you'll combine account management, compliance oversight, and project delivery to ensure excellence across our Developer Services function. You'll be instrumental in maintaining high-quality standards, driving efficiency, and supporting the continued evolution of our performance and service offerings.
What you'll be doing:
- Building strong, trusted relationships with SLPs and NAV customers, delivering a best-in-class customer experience
- Managing non-contestable mains connection projects from end to end
- Ensuring compliance with legislative, industry, and company standards across constructed and adopted assets
- Developing and managing asset adoption and bulk supply agreements using standard industry templates
- Acting as a key escalation point for customers and internal teams
- Designing and quoting non-contestable water connections
- Conducting internal and external audits to ensure adherence to construction specifications and policies
- Driving improvements and owning workstreams within the Developer Services performance plan
- Collaborating with industry groups and representing the business at external events
- Supporting continuous improvement by streamlining processes and meeting key SLAs.
What we are looking for:
We're keen to hear from candidates who bring:
- Experience in Developer Services, utilities, construction, or infrastructure environments
- Strong knowledge of compliance, contracts, and regulatory frameworks
- Demonstrable experience in project management and stakeholder engagement
- Ability to manage customer relationships and provide effective escalation handling
- Analytical skills with attention to detail, particularly in audits and data management
- A proactive, solutions-focused mindset with the ability to drive improvements.
What's in it for you:
We know our people drive our success - so we're committed to offering an excellent range of benefits, including:
- Generous annual leave + bank holidays
- Bonus Plan
- Company car
- Competitive contributory pension
- Share-save scheme
- Health benefits & wellbeing support programmes
- Group discounts
- Cycle to Work scheme
- Financial support services
- Development and training opportunities... and much more!
Closing Date: 5th June 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Locations
Developer Services Compliance Manager in Redhill, Surrey employer: SES Water
SES Water is an exceptional employer, dedicated to fostering a collaborative and inclusive work environment where employees can thrive. With a strong commitment to employee development, generous benefits, and a focus on sustainability, SES Water empowers its team members to make a meaningful impact in the community while enjoying a fulfilling career in the water sector.
StudySmarter Expert Advice🤫
We think this is how you could land Developer Services Compliance Manager in Redhill, Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching SES Water and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Developer Services Compliance Manager role. Highlight your project management skills and compliance knowledge to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Developer Services Compliance Manager in Redhill, Surrey
Some tips for your application 🫡
Show Your Passion for Water:When you're writing your application, let your enthusiasm for the water sector shine through! We want to see how your values align with our mission of providing clean and reliable water. Share any relevant experiences that highlight your commitment to sustainability and community service.
Tailor Your Application:Make sure to customise your application to fit the Developer Services Compliance Manager role. Highlight your experience in compliance, project management, and customer relations. We love seeing candidates who can connect their skills directly to what we do here at SES Water!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at SES Water!
How to prepare for a job interview at SES Water
✨Know Your Compliance Inside Out
Make sure you brush up on your knowledge of compliance, contracts, and regulatory frameworks relevant to the water sector. Being able to discuss specific legislation and how it impacts Developer Services will show that you're not just familiar with the role but also genuinely interested in the industry.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences where you've successfully managed projects, especially in utilities or construction. Highlight your ability to handle end-to-end processes and how you’ve ensured compliance throughout. This will demonstrate your capability to manage non-contestable mains connection projects effectively.
✨Build Rapport with Stakeholders
Since this role involves a lot of customer interaction, think about how you can showcase your relationship-building skills. Prepare anecdotes that illustrate how you've built trust with clients or stakeholders in previous roles. This will help convey your ability to deliver a best-in-class customer experience.
✨Embrace Continuous Improvement
Be ready to discuss how you've driven improvements in your previous roles. Whether it's streamlining processes or enhancing service offerings, having concrete examples will show that you have a proactive mindset and are committed to driving efficiency, which is key for this position.
