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- Tasks: Install, replace, and maintain water meters while delivering top-notch customer service.
- Company: SES Water is a forward-thinking utility company committed to sustainable water supply and exceptional service.
- Benefits: Enjoy a competitive salary, generous leave, pension contributions, and discounts on various services.
- Why this job: Join a dynamic team focused on innovation, problem-solving, and making a positive community impact.
- Qualifications: Must have City & Guilds Level 2 in Plumbing and at least 5 years of experience.
- Other info: We celebrate diversity and support inclusion; let us know how we can assist you during the interview.
The predicted salary is between 31000 - 34000 £ per year.
Salary: £31,000-£34,000 dependent upon experience
Location: Redhill
SES Water (part of the Pennon Group) is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.
A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers.
As a Plumbing Technician, you will play a vital role in ensuring the accurate installation, replacement, and maintenance of water meters, both domestic and commercial. You will work within our dedicated Metering Department, directly contributing to essential services for our customers.
This is more than just a plumbing job; it’s about delivering excellent service, solving problems, and upholding our values of:
- Be Rock Solid - Build trust and be trusted
- Be You - Bring your best every day
- Be the Future - Embrace change and drive progress
What We Offer
- Generous salary, dependent upon experience.
- Group personal pension plan with up to 10% employer contribution.
- Life assurance for peace of mind.
- Financial education, savings, and loans support.
- Perkbox for discounts and perks.
- Shares scheme.
- Cycle to Work and Car Share Schemes for eco-conscious commuting.
- 25 days of annual leave for work-life balance.
- Simply Health healthcare cashback scheme and Surgical Choices.
- Service and MOT discounts at our on-site garage.
- One paid day per year for volunteering in the community.
Key Responsibilities
- Install and replace domestic and commercial water meters externally and internally.
- Work in a two-man team for large diameter meter replacements.
- Diagnose and repair internal plumbing faults and leaks.
- Investigate high water consumption and troubleshoot plumbing issues.
- Maintain accurate records of work and update internal systems.
- Program AMI/AMR meters using IT equipment.
- Collaborate with internal teams to resolve customer issues.
- Deliver outstanding customer service at every interaction.
- Work outdoors and within customer premises, often lifting heavy covers.
What We’re Looking For
Essential Requirements
- City & Guilds Level 2 or equivalent NVQ Level 2 in Plumbing.
- Minimum of 5 years plumbing experience.
- Excellent customer service and problem-solving skills.
- Experience in plumbing/heating and a customer-facing role.
- Understanding of smartphones, apps, and IT systems for work updates.
- Ability to work independently and as part of a team.
- Full clean driving licence.
- Physically fit to meet job demands.
Desirable Skills
- City & Guilds Level 3 or NVQ Level 3 in Plumbing.
- Water Regulations Certificate.
- National Water Hygiene certification.
- NRSWA Qualification.
- Gas Safety Certificate.
- Experience in programming smart water meters.
- Experience within the utilities sector.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Please let us know if we can support you during the interview process.
Locations
Plumbing Technician in Redhill, Surrey employer: SES Water
Contact Detail:
SES Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Technician in Redhill, Surrey
✨Tip Number 1
Familiarise yourself with the latest plumbing technologies and smart water meters. Being knowledgeable about these innovations will not only impress your interviewers but also show that you're proactive and ready to embrace change, which aligns with our values at SES Water.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since this role involves direct interaction with customers, demonstrating your ability to solve problems and deliver excellent service will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in a team environment. As you'll be working in a two-man team for larger projects, showcasing your teamwork skills and how you've successfully collaborated with others in the past can make a strong impression.
✨Tip Number 4
Be ready to talk about your understanding of health and safety regulations in plumbing. This knowledge is crucial for ensuring safe practices on the job, and demonstrating your commitment to safety will resonate well with our focus on environmental responsibility.
We think you need these skills to ace Plumbing Technician in Redhill, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant plumbing experience, especially any roles that involved customer service or problem-solving. Include specific examples of your work with water meters and any certifications you hold.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for plumbing and customer service. Mention how your values align with SES Water's commitment to innovation and environmental responsibility. Be sure to address why you want to work specifically for them.
Highlight Relevant Skills: In your application, emphasise your technical skills, such as your qualifications in plumbing and any experience with smart water meters. Also, showcase your ability to work independently and as part of a team, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in the plumbing industry.
How to prepare for a job interview at SES Water
✨Showcase Your Technical Skills
Make sure to highlight your plumbing qualifications, especially your City & Guilds Level 2 or equivalent NVQ Level 2. Be prepared to discuss specific plumbing projects you've worked on and any relevant certifications you hold, such as the Water Regulations Certificate.
✨Demonstrate Customer Service Excellence
SES Water values outstanding customer service, so be ready to share examples of how you've successfully resolved customer issues in the past. Emphasise your problem-solving skills and your ability to communicate effectively with customers.
✨Familiarise Yourself with Technology
Since the role involves programming AMI/AMR meters and using IT systems for work updates, brush up on your tech skills. Be prepared to discuss your experience with smartphones and apps, and how you've used technology in your previous roles.
✨Embrace the Company Values
SES Water is looking for candidates who align with their values of being rock solid, being yourself, and being the future. Think about how you can demonstrate these values during the interview, perhaps by sharing personal anecdotes that reflect your commitment to trust, authenticity, and innovation.
