At a Glance
- Tasks: Lead and mentor teams in delivering high-quality water maintenance and repair operations.
- Company: SES Water, part of Pennon Group, committed to a greener future.
- Benefits: 25 days holiday, competitive pension, health cash plan, and paid volunteering day.
- Other info: Join a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact on communities by ensuring access to clean water.
- Qualifications: Experience in the water industry and strong leadership skills required.
The predicted salary is between 33075 - 40425 £ per year.
Powered by Water, Driven by Purpose. SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we're committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife.
About the Role: We're looking for a Utilities Supervisor to help lead our Repair & Maintenance teams, ensuring safe, efficient, and high-quality delivery of operational activities across our water network. This is a hands-on leadership role where you'll support and mentor Utilities Fitters and Trainee Utilities Fitters, drive operational performance, and champion a strong health and safety culture. You'll work closely with colleagues, contractors, customers, and stakeholders to ensure repairs and maintenance activities are completed right first time and to the highest standards.
What You'll Be Doing:
- Supervise and support Utilities Fitters and Trainee Utilities Fitters in day-to-day operations.
- Carry out site audits covering quality, safety, traffic management, plant, equipment and working practices.
- Ensure all activities are compliant with health, safety and environmental legislation.
- Support the planning and delivery of complex repair and maintenance activities.
- Liaise with highways authorities, contractors, customers and key stakeholders to coordinate works.
- Drive productivity, operational efficiency and a "right first time" approach.
- Investigate customer complaints and support root cause analysis and service improvements.
- Coach, mentor and develop field teams, identifying training and development needs.
- Support performance reviews and progression assessments.
- Participate in the out-of-hours standby rota to support emergency repair activities.
- Support innovation initiatives and continuous improvement across the business.
What We're Looking For:
- Experience within the water industry, ideally in repair and maintenance operations.
- Strong leadership, coaching and team development skills.
- NRSWA Supervisor Units 1-6 and 9.
- National Water Hygiene Card.
- Health & Safety training and knowledge of safe digging and excavation practices.
- Full UK driving licence.
- Strong communication, planning and organisational skills.
- Ability to work independently and make decisions in a fast-paced operational environment.
- Good IT skills, including Microsoft Office applications.
Benefits:
- 25 days holiday plus bank holidays - Increasing with length of service.
- Holiday Buy & Sell Scheme - Flex your annual leave to suit your lifestyle.
- Competitive Pension - Company contribution matching to help grow your savings.
- Life Assurance - Peace of mind for you and your loved ones.
- Enhanced Family Leave - Support when your family needs you most.
- Health Cash Plan - Support for everyday healthcare costs.
- Free Flu Vaccination - Helping you stay well throughout the year.
- Employee Assistance Programme - 24/7 wellbeing, financial and mental health support.
- Cycle to Work Scheme - Supporting healthier, greener travel.
- Car Share Scheme - Save money and reduce your environmental impact.
- Give As You Earn - Support charities in a tax-efficient way.
- Paid Volunteering Day - Give back to causes that matter to you.
- Retail Discounts - Access savings across thousands of retailers.
Closing Date: 9th Oct 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Utilities Supervisor in Guildford employer: SES Water
SES Water is an exceptional employer, dedicated to providing a supportive and inclusive work environment where employees can thrive. With a strong focus on professional development, competitive salaries, and comprehensive benefits, including healthcare and generous annual leave, we empower our team members to make a meaningful impact on public health through safe drinking water. Join us in our mission to create a greener future while enjoying the opportunity to grow your career in the vibrant South East of England.
