Customer Side Repair Technician
Customer Side Repair Technician

Customer Side Repair Technician

Redhill Full-Time 29000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Customer Side Repair Technician, working outdoors to repair and replace water supply pipes.
  • Company: SES Water is a forward-thinking utility company dedicated to providing high-quality water in Southeast England.
  • Benefits: Enjoy a starting salary of £29,000, generous leave, and perks like a pension plan and healthcare cashback.
  • Why this job: Make a real impact by supporting essential services while working in a collaborative and inclusive environment.
  • Qualifications: Experience in physically demanding work, a full UK driving licence, and good communication skills are essential.
  • Other info: We celebrate diversity and encourage you to be yourself; join us in building a culture of belonging.

The predicted salary is between 29000 - 29000 £ per year.

Job Description

SES Water (part of the Pennon Group) is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.

A forward-thinking utility compa…

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Customer Side Repair Technician employer: SES Water

SES Water is an exceptional employer that prioritises the wellbeing and growth of its employees while delivering vital services to the community. With a strong commitment to innovation and sustainability, we offer competitive salaries, generous benefits, and opportunities for personal development in a collaborative work environment. Join us in making a meaningful impact on the lives of our customers while enjoying a supportive culture that values diversity and inclusion.
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Contact Detail:

SES Water Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Side Repair Technician

✨Tip Number 1

Familiarise yourself with SES Water's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around trust, individuality, and embracing change.

✨Tip Number 2

Highlight any relevant experience you have in physically demanding roles or customer service. Be prepared to discuss specific examples of how you've successfully worked in teams or handled challenging situations, as this will resonate well with their focus on collaboration.

✨Tip Number 3

If you have any plumbing or reinstatement experience, make sure to mention it. Even if it's not a requirement, showcasing this knowledge can set you apart from other candidates and show your commitment to the role.

✨Tip Number 4

Be ready to discuss your flexibility regarding working hours, especially weekends and evenings. SES Water values commitment, so demonstrating your willingness to be part of the on-call rota will reflect positively on your application.

We think you need these skills to ace Customer Side Repair Technician

Experience in labouring or physically demanding work
Full UK driving licence
Good communication skills
Ability to work in a team
Customer-focused attitude
Flexibility to work weekends and evenings
Basic Maths skills
Basic English skills
Experience in plumbing or reinstatement (desirable)
NVQ Level 2 in Plumbing (desirable)
E-literate and familiar with safe working practices (desirable)
Possession of personal hand tools (desirable)

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Customer Side Repair Technician. Tailor your application to highlight relevant experience in labouring or physically demanding work.

Highlight Relevant Skills: Emphasise your communication skills, customer-focused attitude, and ability to work in a team. If you have experience in plumbing or reinstatement, make sure to mention it as it is a desirable skill for this role.

Craft a Strong CV: Create a CV that showcases your relevant experience, qualifications, and any certifications like NVQ Level 2 in Plumbing. Ensure it is well-structured and free from errors to make a good impression.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with SES Water's core values and how you can contribute to their mission of providing high-quality water services.

How to prepare for a job interview at SES Water

✨Show Your Physical Readiness

As a Customer Side Repair Technician, you'll be doing physically demanding work. Be prepared to discuss your experience in similar roles and how you handle outdoor tasks in various weather conditions.

✨Demonstrate Teamwork Skills

This role requires collaboration with lead engineers and colleagues. Share examples of how you've successfully worked in a team environment and contributed to achieving common goals.

✨Highlight Customer Focus

SES Water values a customer-focused attitude. Be ready to explain how you've engaged positively with customers in the past and how you would approach customer interactions in this role.

✨Embrace Flexibility

The job may require working weekends and evenings when on-call. Show your willingness to be flexible with your schedule and discuss any previous experiences where you adapted to changing work demands.

Customer Side Repair Technician
SES Water

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