At a Glance
- Tasks: Build strong relationships and manage projects for a top-notch customer experience.
- Company: Join a leading utility company focused on compliance and customer satisfaction.
- Benefits: Generous leave, bonus plan, health benefits, and development opportunities.
- Other info: Dynamic role with excellent career growth and a supportive team environment.
- Why this job: Make a real impact in the utilities sector while driving improvements.
- Qualifications: Experience in Developer Services or utilities, with strong project management skills.
The predicted salary is between 45000 - 55000 € per year.
We’re looking to join our Wholesale team and play a key role in delivering an industry-leading customer experience for our Self Lay Providers (SLPs) and NAV customers.
What you'll be doing:
- Building strong, trusted relationships with SLPs and NAV customers, delivering a best-in-class customer experience
- Managing non-contestable mains connection projects from end to end
- Ensuring compliance with legislative, industry, and company standards across constructed and adopted assets
- Developing and managing asset adoption and bulk supply agreements using standard industry templates
- Acting as a key escalation point for customers and internal teams
- Designing and quoting non-contestable water connections
- Conducting internal and external audits to ensure adherence to construction specifications and policies
- Driving improvements and owning workstreams within the Developer Services performance plan
- Collaborating with industry groups and representing the business at external events
- Supporting continuous improvement by streamlining processes and meeting key SLAs
What we are looking for:
- Experience in Developer Services, utilities, construction, or infrastructure environments
- Strong knowledge of compliance, contracts, and regulatory frameworks
- Demonstrable experience in project management and stakeholder engagement
- Ability to manage customer relationships and provide effective escalation handling
- Analytical skills with attention to detail, particularly in audits and data management
- A proactive, solutions-focused mindset with the ability to drive improvements
What's in it for you:
- Generous annual leave + bank holidays
- Bonus Plan
- Company car
- Competitive contributory pension
- Share-save scheme
- Health benefits & wellbeing support programmes
- Group discounts
- Cycle to Work scheme
- Financial support services
- Development and training opportunities… and much more!
The successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Developer Services Compliance Manager employer: SES Water Limited
Join our dynamic Wholesale team as a Developer Services Compliance Manager, where you'll play a pivotal role in enhancing customer experiences for Self Lay Providers and NAV customers. We pride ourselves on fostering a collaborative work culture that prioritises employee growth through comprehensive training and development opportunities, alongside a generous benefits package including competitive pensions, health support, and flexible working arrangements. Located in a vibrant area, we offer a unique chance to engage with industry leaders while driving compliance and innovation in the utilities sector.
StudySmarter Expert Advice🤫
We think this is how you could land Developer Services Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the Developer Services and utilities sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. Building those connections can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your project management skills! When you get the chance to chat with potential employers, highlight your experience managing projects from start to finish. Use specific examples to demonstrate how you’ve successfully navigated compliance and stakeholder engagement.
✨Tip Number 3
Be proactive in your follow-ups! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in delivering a top-notch customer experience.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in Developer Services. Your next big opportunity could be just a click away, so make sure you check out our latest openings!
We think you need these skills to ace Developer Services Compliance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Developer Services and compliance. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Project Management Skills:Since project management is key for this role, include specific examples of projects you've managed. We love seeing how you’ve handled stakeholder engagement and driven improvements, so be detailed about your contributions.
Highlight Your Compliance Knowledge:Demonstrate your understanding of compliance and regulatory frameworks in your application. We’re looking for someone who can ensure adherence to standards, so share any relevant experiences that showcase your analytical skills and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SES Water Limited
✨Know Your Compliance Inside Out
Make sure you brush up on your knowledge of compliance, contracts, and regulatory frameworks. Be ready to discuss how you've navigated these areas in past roles, as this will show your understanding of the industry standards expected for the Developer Services Compliance Manager position.
✨Showcase Your Project Management Skills
Prepare specific examples of projects you've managed from start to finish. Highlight your ability to handle non-contestable mains connection projects and how you ensured compliance throughout. This will demonstrate your hands-on experience and project management prowess.
✨Build Rapport with Stakeholders
Think about how you can build strong relationships with SLPs and NAV customers. During the interview, share instances where you've successfully engaged stakeholders and resolved issues. This will illustrate your customer relationship management skills and your proactive approach.
✨Be Solutions-Focused
Prepare to discuss how you've driven improvements in previous roles. Think of examples where you've streamlined processes or met key SLAs. This will showcase your analytical skills and solutions-focused mindset, which are crucial for the role.
