At a Glance
- Tasks: Lead regional growth strategies and build strong client relationships in the M&E sector.
- Company: SES Engineering Services, a forward-thinking leader in the engineering industry.
- Benefits: Competitive salary, flexible working, extensive corporate benefits, and generous family leave.
- Other info: Join a diverse team committed to inclusion and career progression.
- Why this job: Shape long-term growth strategies and make a real impact in a dynamic environment.
- Qualifications: Strong business development experience and excellent communication skills required.
The predicted salary is between 70000 - 90000 £ per year.
The role: We are seeking a well-connected and forward-thinking leader within the M&E sector, with a proven ability to build relationships, open new markets, and shape long-term growth strategies. This role is suited to someone with a strong business development, pre-construction and operational delivery background, who can look several years ahead. Aligning capability, regional demand, and supply chain to create a sustainable pipeline of work. With an established network across major clients and PQS organisations, you will be confident in influencing at senior levels and positioning SES as a leader in the market.
Reporting to the Regional Managing Director – Central, you will lead the development of new business opportunities, strengthen customer relationships, and drive the growth agenda across the region. You will work closely with the National Customer Strategy Director to ensure alignment with the wider customer and growth strategy across SES. You will work closely with cross-functional teams— including marketing, product development, and operations—to ensure customer relations, partnerships, and pipeline are aligned with business goals.
As the Regional Customer Strategy Director for our Central region, some of the key responsibilities will include:
- Conduct market research to identify trends, customer needs, and competitive dynamics to inform business strategy.
- Build and maintain strong client relationships, delivering tailored solutions that drive business value and support growth.
- Develop and implement regional growth strategies, generating targeted leads and building a quality pipeline to increase revenue.
- Collaborate with cross-functional teams and report to the Regional Board on performance metrics, market conditions, and growth opportunities including MEP frameworks.
What you will bring: We are looking for a dynamic and strategic leader with a strong commitment to diversity, equality, and inclusion, who can develop customer strategies that resonate with various demographics. The ideal candidate will have excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels and build strong relationships. We are looking for someone with strong industry experience in comparable roles, with a background that combines pre-construction, operational delivery and business development.
The successful candidate will be able to demonstrate a credible and practical approach to customer engagement, grounded in delivery experience and a clear understanding of how work is secured and executed. They will bring a track record of building trusted relationships, identifying opportunities, and contributing to sustainable business growth. This person should demonstrate strong leadership capabilities, able to build and lead high-performing teams while fostering a positive and inclusive culture. Analytical and strategic thinking abilities are essential, as is proficiency in CRM software and Microsoft Office. They must be adaptable, able to work both independently and as part of a team in a fast-paced environment, and willing to travel for customer engagements and industry events.
What we will offer you: Competitive salary & Bonus scheme, Car allowance / car scheme, Flexible working, Travel covered to any of our sites (subject to HMRC advisory rates), Extensive corporate benefits including Private Medical, Pension 6% employers' contribution, Health and Wellness programme, 26 days holidays + your birthday off + bank holidays and much more… Excellent range of learning and development activity to support your career progression. Industry leading family leave benefits to include 26 weeks fully paid maternity, 12 weeks fully paid paternity.
Our commitments: SES Engineering Services is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at recruitment@ses-ltd.co.uk.
Regional Customer Strategy Director in Birmingham employer: Ses Ltd
SES Engineering Services is an exceptional employer that prioritises diversity, equality, and inclusion, fostering a positive and collaborative work culture. With competitive salaries, extensive corporate benefits, and a strong commitment to employee growth through learning and development opportunities, SES empowers its team members to thrive in their careers while making a meaningful impact in the M&E sector. Located in the Central region, employees enjoy flexible working arrangements and generous family leave benefits, making it an attractive place for professionals seeking a rewarding and balanced work life.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Customer Strategy Director in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events or online. Building relationships is key, so don’t be shy about reaching out to potential clients or colleagues on LinkedIn.
✨Tip Number 2
Do your homework! Research the companies you’re interested in and understand their needs and challenges. This way, when you chat with them, you can show how you can help solve their problems and drive growth.
✨Tip Number 3
Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land that dream role.
✨Tip Number 4
Apply through our website! We love seeing applications come through directly. It shows you’re genuinely interested in joining our team and helps us keep track of your application more easily.
We think you need these skills to ace Regional Customer Strategy Director in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business development and operational delivery. We want to see how your background aligns with the role of Regional Customer Strategy Director, so don’t hold back on showcasing your relevant skills!
Showcase Your Network:Since this role requires strong connections within the M&E sector, be sure to mention any established relationships you have with major clients or PQS organisations. We love seeing candidates who can leverage their network to drive growth and influence at senior levels.
Demonstrate Strategic Thinking:Use your application to illustrate your ability to think ahead and develop long-term growth strategies. Share examples of how you've conducted market research or identified trends that have informed your previous business strategies—this will really resonate with us!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of all applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ses Ltd
✨Know Your Market
Before the interview, dive deep into market research. Understand the current trends, customer needs, and competitive dynamics in the M&E sector. This knowledge will not only impress your interviewers but also help you articulate how you can shape long-term growth strategies.
✨Build Relationships
Since this role is all about building strong client relationships, come prepared with examples of how you've successfully done this in the past. Think about specific instances where you influenced stakeholders or developed tailored solutions that drove business value.
✨Showcase Your Leadership Skills
Be ready to discuss your leadership style and how you've built high-performing teams. Highlight your commitment to diversity, equality, and inclusion, and provide examples of how you've fostered a positive culture in previous roles.
✨Demonstrate Strategic Thinking
Prepare to showcase your analytical and strategic thinking abilities. Discuss how you've identified opportunities for growth and contributed to sustainable business practices. Use concrete examples to illustrate your approach to developing and implementing regional growth strategies.
