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For Companies At a Glance
- Tasks: Lead a team in restoring homes and businesses, ensuring quality and customer satisfaction.
- Company: Join SERVPRO, a trusted leader in restoration services with nearly 2,000 franchises nationwide.
- Benefits: Enjoy competitive pay, training opportunities, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that helps people during their toughest times.
- Qualifications: Must have a valid driver's license and at least 1 year of relevant experience.
- Other info: IICRC certification is a plus; physical fitness is essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
SERVPRO of Greater Highland/White Lake/Brighton/Howell is hiring a Restoration Crew Chief!
SERVPRO of Greater Highland/White Lake/Brighton/Howell offers:
- Competitive compensation
- And more!
As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Position Requirements
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
Each SERVPRO Franchise is Independently Owned and Operated.
Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
Restoration Crew Chief employer: Servprogreaterhighlandwhitelake
Contact Detail:
Servprogreaterhighlandwhitelake Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Crew Chief
✨Tip Number 1
Familiarise yourself with SERVPRO's core values and mission. Understanding their commitment to customer service will help you align your responses during interviews, showcasing how you can contribute to their 'Here to Help' philosophy.
✨Tip Number 2
Highlight any relevant experience in restoration or construction during your conversations. Be prepared to discuss specific projects you've managed or participated in, as this will demonstrate your hands-on knowledge and leadership skills.
✨Tip Number 3
Network with current or former employees of SERVPRO. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 4
Prepare to discuss safety protocols and your understanding of OSHA guidelines. As a Restoration Crew Chief, demonstrating your commitment to safety will be crucial in ensuring both your team's well-being and compliance with industry standards.
We think you need these skills to ace Restoration Crew Chief
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restoration Crew Chief. Familiarise yourself with the key tasks mentioned in the job description, such as coordinating production processes and managing customer satisfaction.
Tailor Your CV: Customise your CV to highlight relevant experience in cleaning, restoration, or construction. Emphasise any leadership roles or supervisory experience, as well as your ability to manage teams and ensure quality control.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping others and your commitment to service excellence. Mention specific examples from your past work that demonstrate your skills in managing projects and leading teams.
Highlight Relevant Certifications: If you have any certifications related to restoration or cleaning, such as IICRC certification, be sure to mention them prominently in your application. This can set you apart from other candidates and show your dedication to the field.
How to prepare for a job interview at Servprogreaterhighlandwhitelake
✨Show Your Leadership Skills
As a Restoration Crew Chief, you'll be supervising technicians. Highlight your leadership experience and how you've successfully managed teams in the past. Be ready to share specific examples of how you motivated your team and ensured quality work.
✨Demonstrate Customer Focus
Since customer satisfaction is key in this role, prepare to discuss how you've handled customer interactions in previous jobs. Share instances where you went above and beyond to ensure a positive experience for clients.
✨Know Your Safety Protocols
Familiarise yourself with OSHA guidelines and safety protocols relevant to restoration work. Be prepared to discuss how you prioritise safety on the job and ensure your team follows these guidelines.
✨Be Ready for Physical Challenges
This role requires physical strength and stamina. Be honest about your ability to lift heavy objects and work in tight spaces. You might even want to mention any relevant experiences that demonstrate your physical capabilities.
