At a Glance
- Tasks: Lead restoration projects and ensure top-notch service for customers in need.
- Company: Join SERVPRO of East Coral Springs, a leader in restoration services.
- Benefits: Enjoy competitive pay, career growth, paid holidays, and time off.
- Other info: Dynamic team environment with opportunities for professional development.
- Why this job: Make a real difference by helping people restore their homes and businesses.
- Qualifications: Experience in restoration or construction preferred; strong communication skills required.
The predicted salary is between 18 - 20 € per hour.
SERVPRO of East Coral Springs is hiring a Restoration Supervisor!
Benefits
- Competitive compensation
- Career progression
- Professional development
- Paid Holidays
- Paid Time Off
- And more!
As the front-line representative of the SERVPRO® brand, the Restoration Lead Technician (Crew Chief) demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Position Requirements
- Effective written and oral communication
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to travel locally or out of state when necessary
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Walking and standing for long periods of time, driving, sitting, climbing
- Ability to successfully complete a background check subject to applicable law
Compensation: $18.00 - $20.00 per hour
Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
Lead Restoration Technician Water Fire Mold in Margate employer: Servpro
At SERVPRO of East Coral Springs, we pride ourselves on being an excellent employer by offering competitive compensation, career progression, and professional development opportunities. Our supportive work culture fosters teamwork and a commitment to customer satisfaction, allowing you to make a meaningful impact in the lives of those we serve. With paid holidays and time off, along with the chance to grow within a network of nearly 2,000 franchises, your career can thrive in a rewarding environment dedicated to helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Restoration Technician Water Fire Mold in Margate
✨Tip Number 1
Get to know the company culture! Before your interview, check out SERVPRO's social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in restoration and customer service.
✨Tip Number 3
Show off your skills! Bring along examples of your past work or any certifications you have, like IICRC. This not only demonstrates your expertise but also shows you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lead Restoration Technician Water Fire Mold in Margate
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight any relevant experience you have in cleaning, restoration, or construction. We want to see how your background aligns with the role of a Restoration Lead Technician!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, as effective communication is key for this position. We appreciate a well-structured application!
Tailor Your Application:Make sure to tailor your application to the specific job description. Mention how your skills can help us fulfil our commitment to customers and enhance their experience. Personal touches go a long way!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Servpro
✨Know Your Stuff
Make sure you brush up on your knowledge of restoration processes, especially water, fire, and mould damage. Familiarise yourself with the IICRC standards, even if certification isn't required. This will show that you're serious about the role and understand the industry.
✨Showcase Your Leadership Skills
As a Lead Technician, you'll be supervising others. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to communicate clearly and motivate others, as this is key to ensuring customer satisfaction.
✨Safety First!
Understand OSHA guidelines and be ready to discuss how you prioritise safety on the job. You might be asked about specific situations where you ensured a safe working environment, so think of examples that demonstrate your commitment to safety.
✨Customer Experience Matters
Since managing customer satisfaction is crucial, prepare to talk about how you've handled customer interactions in previous roles. Share stories that illustrate your problem-solving skills and how you turned a challenging situation into a positive experience for the client.
