At a Glance
- Tasks: Manage office operations, finances, and team performance while providing excellent customer service.
- Company: Join a growing SERVPRO® franchise dedicated to making a difference in people's lives.
- Benefits: Competitive pay, flexible hours, and opportunities for personal and professional growth.
- Other info: Dynamic work environment with a focus on teamwork and exceeding expectations.
- Why this job: Be the driving force behind a company that helps restore homes and businesses.
- Qualifications: 5+ years in office management, strong leadership, and excellent communication skills.
The predicted salary is between 52000 - 62400 £ per year.
Do you want to be the driving force behind increasing profits of a growing company? Do you love working with numbers and human resources? Don’t miss your chance to join our Franchise as an Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our franchise is seeking someone who is a rare “high achiever” to fill a key administrative role. If you are self-motivated, have excellent communication skills, are organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.
Primary Responsibilities
- Take incoming phone calls from our customers.
- Manage accounts payable, accounts receivable and cash management.
- Verify and analyze financial reports and divisional key measurements.
- Manage franchise staffing and compensation plan.
- Ensure fulfillment of the training and development plans for all divisions.
- Oversee performance management and documentation.
Position Requirements
- 5+ year(s) of office, accounting, HR, or customer service management experience.
- Experience in building a strong team with tangible leadership skills.
- Solid organization and planning capabilities, strong attention to detail.
- Demonstrated ability to work in a fast-paced, team-oriented office environment.
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®.
- Ability to learn new software, including proprietary software and Xactimate® estimating software preferred.
- College degree preferred, with experience in customer service industry environment a plus.
- Ability to successfully complete a background check subject to applicable law.
Hours
40 hours/week, flexible to work more if needed. 9am to 5pm Monday through Friday.
Pay Rate
Based on experience. $25.00 - $30.00 per hour.
Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
Office Manager in Derry employer: Servpro
At SERVPRO of the Ohio/Kentucky/Indiana Tri-State Area, we pride ourselves on being an exceptional employer that values our team members through competitive compensation, comprehensive benefits, and ample opportunities for personal and professional growth. Our supportive work culture fosters collaboration and motivation, ensuring that every employee can thrive in their role while making a meaningful impact in the community. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager in Derry
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Servpro!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Servpro.
We think you need these skills to ace Office Manager in Derry
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Servpro. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Servpro and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Servpro. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Servpro's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Servpro
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Servpro.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Servpro will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Servpro and how you would contribute to adapting HR strategies.
