At a Glance
- Tasks: Assist clients and perform essential office duties to support our mission.
- Company: Join SERVPRO of Bangor/Ellsworth - Bar Harbor, a leader in restoration services.
- Benefits: Enjoy competitive pay, health insurance, paid time off, and retirement matching.
- Other info: Flexible hours in a supportive, team-oriented environment with growth opportunities.
- Why this job: Make a real difference in people's lives every day while growing your skills.
- Qualifications: Customer service experience and strong organisational skills are a plus.
The predicted salary is between 24000 - 28000 £ per year.
Do you love helping people through difficult situations? Then, don’t miss your chance to join SERVPRO of Bangor/Ellsworth - Bar Harbor as an Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
Benefits:
- Simple IRA matching
- Competitive salary
- Health insurance
- Paid time off
As a valued SERVPRO employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities:
- Answer phone, assist clients with their needs in a timely and professional manner
- Track and record information daily, ensuring all information is accurate and consistent
- Perform office administrative duties such as preparing email and written correspondence
- Perform detailed and accurate data entry
- Assist other departments, as needed
- Complete miscellaneous projects as needed
Position Requirements:
- 1+ year(s) of administrative or office-related experience a plus
- Experience in service industry environment
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast‑paced, team‑oriented office environment
- Working knowledge of Microsoft Office (Outlook, Word, Excel) a plus
- Ability to learn new software, including Xactimate® and proprietary software
- Minimum of high school diploma or GED
- Must be able to successfully complete a background check subject to applicable law
Hours: 40 hours/week, flexible to work overtime when required 7:30 am – 5 pm
Pay Rate: Competitive pay based on experience
SERVPRO of Bangor/Ellsworth - Bar Harbor is an EOE M/F/D/V employer. Each SERVPRO® Franchise is independently owned and operated. Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service.
Administrative Assistant in Hermon employer: SERVPRO of Vacaville / Dixon
At SERVPRO of Bangor/Ellsworth - Bar Harbor, we pride ourselves on being an exceptional employer that values our employees' contributions and fosters a supportive work culture. With competitive salaries, health insurance, and a Simple IRA matching plan, we ensure our team members are well taken care of while providing ample opportunities for personal and professional growth in a fast-paced, service-oriented environment. Join us to make a meaningful impact in the lives of others as we help restore homes and businesses, all while enjoying a collaborative and dynamic workplace.
Contact Details:
SERVPRO of Vacaville / Dixon Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in Hermon
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at SERVPRO of Vacaville / Dixon. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like SERVPRO of Vacaville / Dixon before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrative Assistant in Hermon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to SERVPRO of Vacaville / Dixon:Your cover letter is your chance to shine! Tell us why you want to work at SERVPRO of Vacaville / Dixon specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at SERVPRO of Vacaville / Dixon!
How to prepare for a job interview at SERVPRO of Vacaville / Dixon
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
