At a Glance
- Tasks: Help people in tough situations by managing restoration projects and building customer relationships.
- Company: Join a supportive team at Servpro of Derry/Londonderry, dedicated to excellent service.
- Benefits: Full-time role with competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your skills in project management.
- Qualifications: Experience in sales or project management; problem-solving skills are a must.
- Other info: Dynamic work environment with potential for local travel and career advancement.
The predicted salary is between 28800 - 48000 £ per year.
Servpro Of Derry/Londonderry is hiring a Restoration Sales/Project Manager!
Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Sales/Project Manager. As a new Restoration Sales/Project Manager at Servpro of Derry/Londonderry, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Restoration Sales/Project Manager is a hybrid position that focuses on growing and developing a customer base, cultivating relationships and directs all operation of a designated project. Including, being the primary single point of contact for all materially interested parties. This position is accountable for the project\’s execution and completion including production, safety, communication, complete timelines and maintaining a good Servpro Brand appearance.
Primary Responsibilities
- Grow and develop customer base by identifying new prospects and cultivate relationships. Develop and maintain sales routes.
- Reports loss details (types of loss, occupancy type, approximate square footage affected) to begin preparing the mobilization of resources.
- Conduct a walk-through of project sites, focusing on safety business interruption needs, customer concerns, stabilization and emergency services.
- Communicates with the customer and key stakeholders to share progress and next steps.
- Directs the efforts of all assigned personnel.
- Coordinates internal and external resources.
- Ensures all work and time is accounted for from the beginning of the project.
- Develops the full scope of services for the entire project.
- Creates and finalizes resource need timelines, projected milestones and defining the detail project tasks and work orders.
- Reviews the full scope of services with the Owner prior to submitting to the client.
- Conducts daily management meeting with the assigned personnel.
- Ensures the operations of the project are completed, documented, and communicated properly to all parties.
- Addresses customer needs daily as the job progresses.
- Defines all daily work orders.
- Evaluates the progress of the project daily.
- Perform other job duties as assigned.
Skills and Qualifications
- Relevant work-related experience
- Advanced problem-solving skills
- Proficient with Microsoft Office suite. Xactimate proficiency a plus
- Knowledge of Sales Force a plus
- IICRC preferred
Normal Working Hours, Additional Working Hours and Travel Requirements
This is a full-time position, Monday-Friday, 40 hours per week. This position may include long hours beyond an 8-hour day, including some evening and weekend work (emergency service response). Travel is required and is primarily local. However, some out of area may be expected.
Each SERVPRO® Franchise is Independently Owned and Operated.
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Locations
Restoration Sales/Project Manager employer: SERVPRO of Derry/Londonderry
Contact Detail:
SERVPRO of Derry/Londonderry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Sales/Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Restoration Sales/Project Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Get familiar with the Servpro brand! Understanding their values and services will help you stand out during interviews. Show that you’re not just looking for any job, but that you genuinely want to be part of their mission to help people.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various project management scenarios, especially those involving customer concerns and safety. Being ready with examples will show you’re the right fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Servpro team and ready to dive into the restoration world.
We think you need these skills to ace Restoration Sales/Project Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about making a difference in tough situations, so share any relevant experiences that highlight your commitment to excellent service.
Tailor Your CV: Make sure your CV is tailored to the Restoration Sales/Project Manager role. Highlight your relevant work experience and skills, especially those related to project management and customer relations. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we value in our team interactions.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in joining our team.
How to prepare for a job interview at SERVPRO of Derry/Londonderry
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of restoration sales and project management. Familiarise yourself with Servpro's services and values, as well as any relevant industry standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Restoration Sales/Project Manager, you'll be dealing with customers and stakeholders regularly. Prepare examples of how you've successfully built relationships and resolved conflicts in the past. Highlight your communication skills and ability to empathise with clients during tough situations.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might encounter in this role and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, company culture, or specific projects you might be working on. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
