At a Glance
- Tasks: Manage office operations, finances, and team performance while providing excellent customer service.
- Company: Join a growing franchise dedicated to making a difference in disaster recovery.
- Benefits: Competitive pay, flexible hours, and opportunities for learning and growth.
- Other info: Dynamic work environment with a focus on teamwork and exceeding expectations.
- Why this job: Be the driving force behind a successful team and make a real impact every day.
- Qualifications: 5+ years in office management, strong leadership, and excellent communication skills.
The predicted salary is between 30 - 30 £ per hour.
Do you want to be the driving force behind increasing profits of a growing company? Do you love working with numbers and human resources? Don't miss your chance to join our Franchise as an Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our franchise is seeking someone who is a rare "high achiever" to fill a key administrative role. If you are self-motivated, have excellent communication skills, are organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.
Primary Responsibilities- Take incoming phone calls from our customers.
- Manage accounts payable, accounts receivable and cash management.
- Verify and analyze financial reports and divisional key measurements.
- Manage franchise staffing and compensation plan.
- Ensure fulfillment of the training and development plans for all divisions.
- Oversee performance management and documentation.
- 5+ years of office, accounting, HR, or customer service management experience.
- Experience in building a strong team with tangible leadership skills.
- Solid organization and planning capabilities, strong attention to detail.
- Demonstrated ability to work in a fast-paced, team-oriented office environment.
- Proficiency in Microsoft Office (Outlook, Word, Excel) and QuickBooks.
- Ability to learn new software, including proprietary software and Xactimate estimating software (preferred).
- College degree preferred, with experience in customer service industry environment a plus.
- Ability to successfully complete a background check subject to applicable law.
40 hours per week, flexible to work more if needed. 9 am to 5 pm Monday through Friday.
Pay RateBased on experience. Compensation: $25.00 - $30.00 per hour.
Servpro of Derry/Londonderry is an EOE M/F/D/V employer.
Office Manager employer: SERVPRO of Derry/Londonderry
At Servpro of Derry/Londonderry, we pride ourselves on fostering a supportive and dynamic work environment where our employees can truly thrive. As an Office Manager, you will not only play a crucial role in our operations but also benefit from competitive pay, flexible hours, and ample opportunities for professional growth within a company dedicated to making a positive impact in the community. Join us and be part of a team that values high achievers and encourages excellence in service delivery.
Contact Details:
SERVPRO of Derry/Londonderry Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at SERVPRO of Derry/Londonderry.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from SERVPRO of Derry/Londonderry looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at SERVPRO of Derry/Londonderry, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to SERVPRO of Derry/Londonderry.
How to prepare for a job interview at SERVPRO of Derry/Londonderry
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to SERVPRO of Derry/Londonderry. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to SERVPRO of Derry/Londonderry. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
