At a Glance
- Tasks: Help people through tough times by managing restoration projects and building customer relationships.
- Company: Join a supportive team at Servpro of Derry/Londonderry, focused on service and respect.
- Benefits: Full-time role with competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with potential for local travel and varied tasks.
- Why this job: Make a real difference in people's lives while developing your skills in project management.
- Qualifications: Experience in sales or project management; problem-solving skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Servpro Of Derry/Londonderry is hiring a Restoration Sales/Project Manager! Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Sales/Project Manager. As a new Restoration Sales/Project Manager at Servpro of Derry/Londonderry, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Restoration Sales/Project Manager is a hybrid position that focuses on growing and developing a customer base, cultivating relationships and directing all operation of a designated project. This position is accountable for the project's execution and completion including production, safety, communication, complete timelines and maintaining a good Servpro Brand appearance.
Primary Responsibilities- Grow and develop customer base by identifying new prospects and cultivate relationships.
- Develop and maintain sales routes.
- Report loss details (types of loss, occupancy type, approximate square footage affected) to begin preparing the mobilization of resources.
- Conduct a walk-through of project sites, focusing on safety business interruption needs, customer concerns, stabilization and emergency services.
- Communicate with the customer and key stakeholders to share progress and next steps.
- Direct the efforts of all assigned personnel.
- Coordinate internal and external resources.
- Ensure all work and time is accounted for from the beginning of the project.
- Develop the full scope of services for the entire project.
- Create and finalize resource need timelines, projected milestones and defining the detail project tasks and work orders.
- Review the full scope of services with the Owner prior to submitting to the client.
- Conduct daily management meetings with the assigned personnel.
- Ensure the operations of the project are completed, documented, and communicated properly to all parties.
- Address customer needs daily as the job progresses.
- Define all daily work orders.
- Evaluate the progress of the project daily.
- Perform other job duties as assigned.
- Relevant work-related experience
- Advanced problem-solving skills
- Proficient with Microsoft Office suite.
- Xactimate proficiency a plus
- Knowledge of Sales Force a plus
- IICRC preferred
This is a full-time position, Monday-Friday, 40 hours per week. This position may include long hours beyond an 8-hour day, including some evening and weekend work (emergency service response). Travel is required and is primarily local. However, some out of area may be expected.
Restoration Sales/Project Manager in Derry employer: SERVPRO of Derry/Londonderry
Contact Detail:
SERVPRO of Derry/Londonderry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Sales/Project Manager in Derry
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Restoration Sales/Project Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience. Join relevant groups, engage with posts, and don’t hesitate to reach out to potential employers directly. We love seeing proactive candidates!
✨Tip Number 3
Prepare for interviews by practising common questions related to project management and customer relations. Show us how you handle tough situations and keep the Servpro brand shining bright!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Servpro of Derry/Londonderry.
We think you need these skills to ace Restoration Sales/Project Manager in Derry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about making a difference in tough situations, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Restoration Sales/Project Manager role. Highlight your relevant skills and experiences, especially those related to customer relationship management and project coordination, as these are key for us.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at SERVPRO of Derry/Londonderry
✨Know Your Stuff
Make sure you understand the ins and outs of restoration services. Familiarise yourself with common issues like water damage, fire restoration, and mould remediation. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Restoration Sales/Project Manager, you'll be dealing with clients in tough situations. Prepare examples of how you've successfully built relationships and resolved conflicts in the past. Highlight your communication skills and ability to empathise with customers.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter on the job and how you would handle them. This could include managing a project under tight deadlines or addressing customer concerns effectively.
✨Demonstrate Your Organisational Skills
This role requires excellent project management abilities. Be prepared to discuss how you prioritise tasks, manage timelines, and coordinate resources. Share specific examples from your previous experience that showcase your organisational prowess.