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- Tasks: Lead restoration projects and ensure top-notch customer satisfaction.
- Company: Join SERVPRO, a trusted name in restoration with a community focus.
- Benefits: Competitive pay, team environment, and opportunities for growth.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in cleaning or restoration; IICRC certification is a bonus.
- Other info: Dynamic role with a chance to work in various environments.
SERVPRO of Central Chester County/The Main Line is hiring a Restoration Supervisor!
SERVPRO of Central Chester County/The Main Line offers:
- Competitive compensation
And more!
As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
Position Requirements
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
Compensation: $20.00 – $25.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.
WHY CONSIDER A CAREER WITH SERVPRO?
- Service to the Community
- Being Part of a Team
- Stability & Growth
#J-18808-Ljbffr
Restoration Supervisor employer: SERVPRO of Central Chester County/The Main Line
Contact Detail:
SERVPRO of Central Chester County/The Main Line Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the restoration and construction industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re near SERVPRO of Central Chester County/The Main Line, drop by and introduce yourself. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to restoration and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SERVPRO team.
We think you need these skills to ace Restoration Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Restoration Supervisor role shine through. We want to see how much you care about helping customers and making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have in cleaning, restoration, or construction. We’re looking for someone who can coordinate and manage projects effectively, so don’t be shy about showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SERVPRO of Central Chester County/The Main Line
✨Know the SERVPRO Brand
Before your interview, take some time to understand SERVPRO's mission and values. Familiarise yourself with their commitment to customer service and how they handle restoration projects. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to prepare examples from your past work that demonstrate your experience in cleaning, restoration, or construction. Be ready to discuss specific situations where you managed a team or ensured customer satisfaction, as these are key aspects of the Restoration Supervisor role.
✨Showcase Your Communication Skills
As a Restoration Supervisor, you'll need to communicate effectively with both your team and clients. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face on the job, like addressing client concerns or giving instructions to technicians.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if SERVPRO is the right fit for you.
