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- Tasks: Lead restoration projects, ensuring quality and customer satisfaction every step of the way.
- Company: Join SERVPRO of Annapolis/Severna Park, a trusted name in restoration services.
- Benefits: Enjoy competitive pay, 401(k) matching, health insurance, and opportunities for professional growth.
- Why this job: Be part of a supportive team that values your contributions and helps you develop your skills.
- Qualifications: Must have a valid driver's licence, high school diploma, and IICRC certification.
- Other info: This role requires physical stamina and a passion for helping others in their time of need.
The predicted salary is between 24000 - 36000 £ per year.
- 401(k) matching
- Health insurance
- Vision insurance
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Oversee job site and ensure customer is beyond satisfied
- Communicate with restoration project manager and office staff on project progress and issues
- Perform Drybook software tasks in the field using moisture readings, atmospheric readings and Xactimate sketching
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
- Valid driver’s license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification – Must have this for supervisor position
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
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Restoration Supervisor employer: Servpro Industries, Inc.
Contact Detail:
Servpro Industries, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Supervisor
✨Tip Number 1
Familiarise yourself with the SERVPRO brand and its commitment to customer service. Understanding their values will help you align your approach during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Highlight any relevant experience in cleaning, restoration, or construction during your conversations. Be prepared to discuss specific projects you've managed or contributed to, showcasing your leadership skills and ability to ensure quality control.
✨Tip Number 3
Brush up on your knowledge of OSHA guidelines and safety protocols. Being able to discuss these topics confidently will show that you prioritise safety and compliance, which is crucial for a Restoration Supervisor role.
✨Tip Number 4
If you have IICRC certification, make sure to mention it during your discussions. If not, consider pursuing it before applying, as it’s a key requirement for the position and demonstrates your commitment to professional development.
We think you need these skills to ace Restoration Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Restoration Supervisor position. Tailor your application to highlight relevant experience in cleaning, restoration, or construction.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved managing teams, coordinating projects, or ensuring quality control. Mention specific achievements that demonstrate your ability to meet customer expectations.
Showcase Your Skills: Make sure to include any certifications, such as IICRC, and relevant skills that align with the job requirements. Discuss your ability to communicate effectively with team members and clients, as well as your knowledge of safety guidelines.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the role and the SERVPRO brand. Use this opportunity to explain why you are a great fit for the Restoration Supervisor position and how you can contribute to a positive customer experience.
How to prepare for a job interview at Servpro Industries, Inc.
✨Showcase Your Leadership Skills
As a Restoration Supervisor, you'll be managing a team. Highlight your previous experience in leading teams, coaching staff, and ensuring quality control. Be ready to share specific examples of how you've successfully managed projects and motivated your team.
✨Understand the Technical Aspects
Familiarise yourself with the technical requirements of the role, including Drybook software and IICRC certification. Be prepared to discuss your knowledge of restoration processes and safety guidelines, as this will demonstrate your competence and readiness for the position.
✨Emphasise Customer Experience
Since the role involves managing customer interactions, be sure to convey your commitment to customer satisfaction. Share examples of how you've gone above and beyond to ensure clients are happy with the services provided, as this aligns with SERVPRO's 'Here to Help' philosophy.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gauge if the job is right for you but also leaves a positive impression on the interviewers.
