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- Tasks: Help people through tough times by managing restoration projects and building customer relationships.
- Company: Join a supportive team at Servpro of Derry/Londonderry, dedicated to excellent service.
- Benefits: Full-time role with competitive pay, stability, and opportunities for growth.
- Other info: Enjoy a hybrid work model with local travel and the chance to grow within a large franchise network.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Experience in sales or project management; problem-solving skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Servpro Of Derry/Londonderry is hiring a Restoration Sales/Project Manager! Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Sales/Project Manager. As a new Restoration Sales/Project Manager at Servpro of Derry/Londonderry, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Restoration Sales/Project Manager is a hybrid position that focuses on growing and developing a customer base, cultivating relationships and directing all operation of a designated project. This position is accountable for the project's execution and completion including production, safety, communication, complete timelines and maintaining a good Servpro Brand appearance.
Primary Responsibilities- Grow and develop customer base by identifying new prospects and cultivate relationships.
- Develop and maintain sales routes.
- Reports loss details (types of loss, occupancy type, approximate square footage affected) to begin preparing the mobilization of resources.
- Conduct a walk-through of project sites, focusing on safety business interruption needs, customer concerns, stabilization and emergency services.
- Communicates with the customer and key stakeholders to share progress and next steps.
- Directs the efforts of all assigned personnel.
- Coordinates internal and external resources.
- Ensures all work and time is accounted for from the beginning of the project.
- Develops the full scope of services for the entire project.
- Creates and finalizes resource need timelines, projected milestones and defining the detail project tasks and work orders.
- Reviews the full scope of services with the Owner prior to submitting to the client.
- Conducts daily management meeting with the assigned personnel.
- Ensures the operations of the project are completed, documented, and communicated properly to all parties.
- Addresses customer needs daily as the job progresses.
- Defines all daily work orders.
- Evaluates the progress of the project daily.
- Perform other job duties as assigned.
- Relevant work-related experience
- Advanced problem-solving skills
- Proficient with Microsoft Office suite.
- Xactimate proficiency a plus
- Knowledge of Sales Force a plus
- IICRC preferred
This is a full-time position, Monday-Friday, 40 hours per week. This position may include long hours beyond an 8-hour day, including some evening and weekend work (emergency service response). Travel is required and is primarily local. However, some out of area may be expected.
Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.
Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
We look forward to hearing from you.
Restoration Sales/Project Manager employer: Servpro Industries, Inc.
Contact Detail:
Servpro Industries, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Sales/Project Manager
✨Tip Number 1
Get to know the company inside out! Research Servpro of Derry/Londonderry and understand their values, services, and community involvement. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that Restoration Sales/Project Manager role.
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and sales. Think about how you can demonstrate your problem-solving skills and ability to handle customer concerns effectively. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Servpro team and ready to make a positive impact in people’s lives.
We think you need these skills to ace Restoration Sales/Project Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about making a difference in tough situations, so share any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Restoration Sales/Project Manager role. Highlight your relevant skills and experiences, especially those related to sales, project management, and customer service. We love seeing how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate when candidates communicate effectively, just like we do with our customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Servpro of Derry/Londonderry.
How to prepare for a job interview at Servpro Industries, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Restoration Sales/Project Manager role. Familiarise yourself with Servpro's services, especially how they handle restoration projects. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves cultivating relationships and being the primary contact for clients, be ready to share examples of how you've successfully built rapport with customers in the past. Highlight your communication skills and any experience you have in managing client expectations during challenging situations.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific project scenarios, such as dealing with unexpected challenges or managing a team under pressure. Think through some potential situations and how you would approach them, focusing on problem-solving and leadership.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you might work on, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.