At a Glance
- Tasks: Help people through tough times by managing restoration projects and building customer relationships.
- Company: Join a supportive team at Servpro of Derry/Londonderry, dedicated to excellent service.
- Benefits: Full-time role with stability, growth opportunities, and a chance to make a real difference.
- Why this job: Be the hero in people's lives while developing your skills in a dynamic environment.
- Qualifications: Experience in sales or project management; problem-solving skills are a must.
- Other info: Enjoy a hybrid work model with local travel and a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Servpro Of Derry/Londonderry is hiring a Restoration Sales/Project Manager. Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new Restoration Sales/Project Manager. As a new Restoration Sales/Project Manager at Servpro of Derry/Londonderry, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Restoration Sales/Project Manager is a hybrid position that focuses on growing and developing a customer base, cultivating relationships and directing all operation of a designated project. This position is accountable for the project’s execution and completion including production, safety, communication, complete timelines and maintaining a good Servpro Brand appearance.
Primary Responsibilities:- Grow and develop customer base by identifying new prospects and cultivate relationships.
- Develop and maintain sales routes.
- Report loss details (types of loss, occupancy type, approximate square footage affected) to begin preparing the mobilization of resources.
- Conduct a walk-through of project sites, focusing on safety business interruption needs, customer concerns, stabilization and emergency services.
- Communicate with the customer and key stakeholders to share progress and next steps.
- Direct the efforts of all assigned personnel.
- Coordinate internal and external resources.
- Ensure all work and time is accounted for from the beginning of the project.
- Develop the full scope of services for the entire project.
- Create and finalize resource need timelines, projected milestones and defining the detail project tasks and work orders.
- Review the full scope of services with the Owner prior to submitting to the client.
- Conduct daily management meeting with the assigned personnel.
- Ensure the operations of the project are completed, documented, and communicated properly to all parties.
- Address customer needs daily as the job progresses.
- Define all daily work orders.
- Evaluate the progress of the project daily.
- Perform other job duties as assigned.
- Relevant work-related experience.
- Advanced problem-solving skills.
- Proficient with Microsoft Office suite. Xactimate proficiency a plus.
- Knowledge of Sales Force a plus.
- IICRC preferred.
This is a full-time position, Monday-Friday, 40 hours per week. This position may include long hours beyond an 8-hour day, including some evening and weekend work (emergency service response). Travel is required and is primarily local. However, some out of area may be expected.
Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.
At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
Service to the Community, Being Part of a Team, Stability & Growth.
Restoration Sales/Project Manager in Londonderry employer: Servpro Industries, Inc.
Contact Detail:
Servpro Industries, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restoration Sales/Project Manager in Londonderry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restoration industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to potential contacts. You never know who might lead you to your next opportunity!
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers or clients, make sure to highlight your problem-solving abilities and experience in project management. Bring along examples of past projects you've managed to demonstrate your expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to show your enthusiasm for joining our team at Servpro!
We think you need these skills to ace Restoration Sales/Project Manager in Londonderry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how you connect with our mission of making a positive difference in customers' lives during tough times.
Tailor Your Experience: Make sure to highlight relevant experience that aligns with the Restoration Sales/Project Manager role. We’re looking for skills in project management and customer relations, so don’t hold back on showcasing those!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially since this role involves coordinating with various stakeholders. Make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Servpro Industries, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Restoration Sales/Project Manager role. Familiarise yourself with Servpro's services and values, as well as common challenges in restoration projects. This will help you speak confidently about how you can contribute to their mission.
✨Showcase Your People Skills
Since this role involves cultivating relationships and communicating with various stakeholders, be ready to share examples of how you've successfully built rapport in previous roles. Highlight your problem-solving skills and how you've handled difficult situations with customers.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific project scenarios. Think about past experiences where you managed a project or resolved a conflict. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the types of projects you'll be managing, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.