At a Glance
- Tasks: Join us as a House Cleaner, making a difference daily by helping people in tough situations.
- Company: SERVPRO is a leading restoration franchise dedicated to helping customers recover from disasters.
- Benefits: Enjoy competitive pay, paid holidays, vacation time, and commissions for referrals.
- Why this job: Be a hero in your community while developing skills and building relationships with customers.
- Qualifications: High school diploma or GED; cleaning/restoration experience preferred; strong communication skills required.
- Other info: Opportunities for growth and learning in a supportive team environment.
Do you love helping people through difficult situations?
Then don’t miss your chance to join our Franchise as a new House Cleaner. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
Manage and complete jobs according to SERVPRO processes per work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.
Responsibilities:
- Explain processes and answer customer questions, as needed
- Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
- Communicate clear expectations to Production Technicians and supervise their activities
- Perform production processes as scheduled and ensure quality control
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
- Resolve problems quickly as they arise
- Manage job file documentation to ensure complete and accurate project details
- Manage and control costs of production projects
- Manage assets by protecting and using equipment and materials properly
- Clean and maintain vehicles, equipment, warehouse, and office areas
- Perform sales and marketing activities, including add-on sales and security checks
Qualifications:
- Effective written and oral communication
- Experience in cleaning/restoration preferred
- High school diploma/GED
- Ability to travel locally or out of state when necessary
Physical and Work Environment Requirements:
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time, driving, sitting, climbing
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g., crawls spaces under buildings)
- Repetitive pushing/pulling/lifting/carrying objects
- After 6 months 6 major holidays paid
- After 1 year 1 week paid vacation
- After 3 years 2 weeks paid vacation
- $50 bonus for being on call
- 5-10% commissions for referrals
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Compensation: $15-$17hr
Picture yourself here fulfilling your potential.
At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
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House Cleaners employer: Servpro Industries, Inc.
Contact Detail:
Servpro Industries, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Cleaners
✨Tip Number 1
Familiarise yourself with SERVPRO's processes and values. Understanding their mission to help customers in difficult situations will not only prepare you for the role but also show your genuine interest during any conversations.
✨Tip Number 2
Network with current or former employees of SERVPRO. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to demonstrate your communication and multitasking skills. Think of examples from your past experiences where you've successfully managed multiple tasks or resolved customer concerns, as these are key traits they are looking for.
✨Tip Number 4
Show enthusiasm for the physical demands of the job. Be ready to discuss your ability to handle lifting and working in various environments, as this will reassure them of your capability to meet the job's requirements.
We think you need these skills to ace House Cleaners
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the House Cleaner position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that emphasises your cleaning experience, communication skills, and ability to work in challenging situations. Use specific examples to demonstrate how you've successfully managed tasks or supervised others in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for helping others and your motivation to join the SERVPRO team. Mention any relevant experience in cleaning or restoration, and explain why you would be a great fit for their mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Servpro Industries, Inc.
✨Show Your Passion for Helping Others
Since this role involves assisting people during challenging times, it's crucial to express your genuine desire to help others. Share personal experiences where you've made a difference in someone's life, highlighting your empathy and commitment.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Prepare to discuss how you’ve successfully communicated with customers or team members in the past. Use examples that showcase your ability to explain processes clearly and address concerns promptly.
✨Highlight Your Multi-Tasking Abilities
This job requires juggling multiple tasks efficiently. Be ready to provide examples of how you've managed various responsibilities simultaneously in previous roles. Emphasise your organisational skills and ability to prioritise tasks under pressure.
✨Discuss Safety Awareness
Safety is paramount in this line of work. Familiarise yourself with common safety procedures relevant to cleaning and restoration. During the interview, mention any experience you have in identifying hazards and implementing safety measures to protect yourself and others.