At a Glance
- Tasks: Manage office operations, finances, and team performance while providing excellent customer service.
- Company: Join a growing franchise dedicated to making a difference in fire and water damage restoration.
- Benefits: Competitive pay, flexible hours, and opportunities for learning and growth.
- Other info: Dynamic work environment with a focus on teamwork and exceeding expectations.
- Why this job: Be the driving force behind a successful team and make a real impact every day.
- Qualifications: 5+ years in office management, strong leadership, and excellent communication skills.
The predicted salary is between 52000 - 62400 £ per year.
Do you want to be the driving force behind increasing profits of a growing company? Do you love working with numbers and human resources? Don’t miss your chance to join our Franchise as an Office Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our franchise is seeking someone who is a rare “high achiever” to fill a key administrative role. If you are self‑motivated, have excellent communication skills, are organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with an opportunity to learn and grow.
Primary Responsibilities- Take incoming phone calls from our customers.
- Manage accounts payable, accounts receivable and cash management.
- Verify and analyze financial reports and divisional key measurements.
- Manage franchise staffing and compensation plan.
- Ensure fulfillment of the training and development plans for all divisions.
- Oversee performance management and documentation.
- 5+ years of office, accounting, HR, or customer service management experience.
- Experience in building a strong team with tangible leadership skills.
- Solid organization and planning capabilities, strong attention to detail.
- Demonstrated ability to work in a fast‑paced, team‑oriented office environment.
- Proficiency in Microsoft Office (Outlook, Word, Excel) and QuickBooks®.
- Ability to learn new software, including proprietary software and Xactimate® estimating software (preferred).
- College degree preferred, with experience in customer service industry environment a plus.
- Ability to successfully complete a background check subject to applicable law.
40 hours per week, flexible to work more if needed. 9 am to 5 pm Monday through Friday.
Pay RateBased on experience. Compensation: $25.00 – $30.00 per hour.
Locations
Office Manager in Derry, Londonderry employer: Servpro Industries, Inc.
At Servpro of Derry/Londonderry, we pride ourselves on fostering a supportive and dynamic work environment where our Office Manager plays a crucial role in driving the success of our franchise. With competitive pay, flexible hours, and ample opportunities for professional growth, we empower our employees to excel while making a meaningful impact in the community by helping those affected by fire and water damage. Join us and be part of a team that values high achievers and prioritises exceptional service to both customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager in Derry, Londonderry
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission, especially how they help with fire and water damage. This will show you're genuinely interested and ready to be part of their team.
✨Tip Number 3
Practice your communication skills! As an Office Manager, you'll need to be clear and confident. Try mock interviews with friends or family to get comfortable talking about your experience and how it aligns with the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Office Manager in Derry, Londonderry
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Manager role. Highlight your experience in office management, accounting, and HR. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for helping others and your proactive approach. Let us know why you’re excited about joining our team at Servpro of Derry/Londonderry.
Show Off Your Skills:Don’t forget to mention your proficiency in Microsoft Office and QuickBooks. If you’ve got experience with any other software, let us know! We love seeing candidates who are tech-savvy and ready to learn.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to becoming our next Office Manager!
How to prepare for a job interview at Servpro Industries, Inc.
✨Know Your Numbers
Since the role involves managing accounts and financial reports, brush up on your accounting knowledge. Be ready to discuss how you've handled financial tasks in previous roles, and maybe even bring examples of reports you've worked on.
✨Showcase Your Leadership Skills
This position requires strong leadership abilities. Prepare to share specific instances where you've built or managed a team effectively. Highlight your approach to performance management and how you’ve motivated others to exceed expectations.
✨Master the Tech
Familiarise yourself with Microsoft Office and QuickBooks, as well as any other software mentioned in the job description. If you have experience with Xactimate, be sure to mention it! Being tech-savvy can set you apart from other candidates.
✨Communicate Clearly
Excellent communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. Consider preparing answers to common interview questions, focusing on how you can provide excellent service to both teammates and customers.
