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- Tasks: Service and repair cutting-edge analysers at our Crowborough Technical Centre and customer sites.
- Company: Join a global leader in sensing and gas analysis solutions with a supportive culture.
- Benefits: Enjoy a competitive salary, private medical, generous leave, and a fantastic wellbeing programme.
- Other info: Flexible work environment with opportunities for travel and career growth.
- Why this job: Make a real impact in sustainable industries while developing your technical skills.
- Qualifications: Experience in field service engineering and strong troubleshooting skills required.
The predicted salary is between 55000 - 55000 £ per year.
As a global leader in sensing and gas analysis solutions for over 74 years, our technology supports low‑emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting‑edge research. Our colleagues are at the heart of our mission, and we are excited to be seeking an experienced Field / In‑House Service Engineer to support Servomex analysers and systems from our Crowborough Technical Centre and at customer sites across England.
Base salary range: up to £55,000
Location: Crowborough, East Sussex with travel across England
Key Responsibilities Include:
- Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in‑house and on customer sites
- Performing startup, commissioning, FAT and SAT activities
- Providing technical support and service training to customers, distributors, and internal teams
- Supporting system build and testing with the Systems Engineering team prior to shipment
- Completing service, repair, and commissioning documentation in line with quality processes
- Ensuring equipment meets health & safety and local compliance requirements
- Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
- Participating in service planning, forecasting, and continuous improvement initiatives
What We’re Looking For:
- Proven experience as a Field Service Engineer working with analytical or instrumentation systems
- Strong background in electronics and instrumentation, with solid troubleshooting skills
- Experience working in industries such as oil & gas, industrial gases, chemical, food, or cement
- Ability to interpret schematics, wiring diagrams, and technical manuals
- Experienced in customer‑facing roles, delivering training and building strong relationships
- Confident working independently and remotely with minimal supervision
- Competent in MS Office and SAP
- Fluent English and a full UK driving licence
- Willingness to travel within England and occasionally further afield
- Semiconductor (SEMI) industry exposure
- Laser‑based analyser or laser technology experience
- Knowledge of Lean manufacturing / continuous improvement
Education / Qualifications:
- Technical Degree (or equivalent level) in Electronics, Electrical Engineering or closely related discipline
A full job description will be provided during the interview process.
Interview & Selection Process:
- Friendly chat with our Talent Team
- Teams video interview with the hiring team
- On‑site interview, meet the team and tour of our facility
Location: Crowborough, East Sussex, UK (with travel across England). Approx. 60% onsite at our Technical Centre in Crowborough - with approx 40% travel across England. Flexibility for occasional international travel.
Job Type: Full Time, Permanent, 38 hours per week.
Work Schedule: Monday to Friday.
Salary range: up to £55,000
Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. You’ll enjoy a competitive package that includes a discretionary bonus, private medical, a pension plan with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!
We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place. We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.
Field / In-House Service Engineer in Crowborough employer: Servomex
Contact Detail:
Servomex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field / In-House Service Engineer in Crowborough
✨Tip Number 1
Get to know the company inside out! Research Servomex's products and values so you can chat confidently about how your skills align with their mission during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly face can make all the difference when it comes to landing that interview.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to field service engineering, and don’t forget to have examples ready that showcase your troubleshooting skills and customer interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Servomex.
We think you need these skills to ace Field / In-House Service Engineer in Crowborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with analytical or instrumentation systems. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your troubleshooting abilities and customer-facing experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Servomex. Share specific examples of your past work that relate to the role, and let us know why you're excited about the opportunity to support our analysers and systems.
Show Off Your Technical Skills: Since we’re all about electronics and instrumentation, make sure to mention any relevant technical qualifications or experiences. If you've worked with schematics, wiring diagrams, or have knowledge of Lean manufacturing, we want to hear about it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and culture!
How to prepare for a job interview at Servomex
✨Know Your Tech
Make sure you brush up on your knowledge of Servomex analysers and systems. Familiarise yourself with their functionalities, common issues, and troubleshooting techniques. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Field Service Engineer, especially in industries like oil & gas or industrial gases. Be ready to share specific examples of how you've solved problems, delivered training, or built relationships with customers. This will demonstrate your capability and fit for the role.
✨Practice Your Soft Skills
Since this role involves customer-facing responsibilities, practice articulating how you handle communication and training. Think of scenarios where you've successfully engaged with clients or colleagues, and be prepared to discuss your approach to building strong relationships.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or ongoing projects. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and grow within the company.