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- Tasks: Service and repair cutting-edge analysers, providing technical support and training to customers.
- Company: Join a global leader in sensing and gas analysis solutions with a supportive culture.
- Benefits: Enjoy competitive salary, private medical, pension plan, and generous annual leave.
- Other info: Dynamic team environment with excellent career development opportunities.
- Why this job: Make a real impact in sustainable industries while travelling and growing your skills.
- Qualifications: Experience in field service engineering and strong troubleshooting skills required.
The predicted salary is between 40000 - 55000 ÂŁ per year.
As a global leader in sensing and gas analysis solutions for over 74 years, our technology supports low-emission power, sustainable manufacturing, medical oxygen supply, facility safety, and cutting-edge research. Our colleagues are at the heart of our mission, and we are excited to be seeking an experienced Field / In-House Service Engineer to support Servomex analysers and systems from our Crowborough Technical Centre and at customer sites across the UK, with occasional international travel across the EMEAI region.
- Base salary range – £40,000 to £55,000
- Location- Crowborough, East Sussex with UK travel
- Permanent eligibility to work in the UK – no sponsorship available
Key responsibilities include:
- Servicing, repairing, testing, and commissioning Servomex analysers and systems, both in-house and on customer sites
- Performing startup, commissioning, FAT and SAT activities
- Providing technical support and service training to customers, distributors, and internal teams
- Supporting system build and testing with the Systems Engineering team prior to shipment
- Completing service, repair, and commissioning documentation in line with quality processes
- Ensuring equipment meets health & safety and local compliance requirements
- Supporting technical sales enquiries, service quoting, and promoting maintenance contracts
- Participating in service planning, forecasting, and continuous improvement initiatives
What we’re looking for:
- Proven experience as a Field Service Engineer working with analytical or instrumentation systems
- Strong background in electronics and instrumentation, with solid troubleshooting skills
- Experience working in industries such as oil & gas, industrial gases, chemical, food, or cement
- Ability to interpret schematics, wiring diagrams, and technical manuals
- Experienced in customer-facing roles, delivering training and building strong relationships
- Confident working independently and remotely with minimal supervision
- Competent in MS Office and SAP
- Fluent English and a full UK driving licence
- Willingness to travel within the UK and occasionally internationally
Desirable experience:
- Semiconductor (SEMI) industry exposure
- Laser-based analyser or laser technology experience
- Knowledge of Lean manufacturing / continuous improvement
- Salesforce experience
Education / Qualifications:
- Technical Degree (or equivalent level) in Electronics, Electrical Engineering or closely related discipline
A full job description will be provided during the interview process.
Interview & Selection Process: We want you to feel confident that Servomex is the right place for you. Throughout the process, you’ll have plenty of chances to ask questions and get a real sense of who we are, what we do and what your future here could look like.
- Friendly chat with our Talent Team
- Teams video interview with the hiring team
- On-site interview, meet the team and tour of our facility
Hear from our Team: “My colleagues and management are always approachable and supportive, fostering an environment where collaboration and feedback for improvement is encouraged” Hamza, Service Engineer
Location: Crowborough, East Sussex, UK (with UK travel)
Job Type: Full Time, Permanent, 38 hours per week.
Work Schedule: Monday to Friday
Basic salary range: ÂŁ40,000 to ÂŁ55,000
Servomex considers several factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Benefits: You’ll enjoy a competitive package that includes a discretionary bonus, private medical, a pension plan, with up to 10.5% employer contribution, and 25 days’ annual leave with the option to buy more, plus bank holidays and a company shutdown day. We also have an award-winning Wellbeing Programme and an excellent Talent Management Programme, life assurance, enhanced family friendly benefits, two volunteering days, a cycle to work scheme and more!
We welcome and support candidates who may need reasonable adjustments during the recruitment process. You will have an opportunity to tell us about any adjustments you may need when you apply, and we will do our best to put these in place. We are also committed to making reasonable adjustments for employees wherever possible, so that everyone can perform their role to the best of their ability.
Service Engineer in Crowborough employer: Servomex Group Ltd
Contact Detail:
Servomex Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Crowborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how your skills as a Service Engineer can add value. We want you to shine, so practice common interview questions and have some examples ready to showcase your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a simple gesture that keeps you on their radar and shows you’re genuinely interested in joining the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Engineer in Crowborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially with analytical or instrumentation systems. We want to see how your background fits with our mission and the specific responsibilities of the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your skills align with what we’re looking for. Don’t forget to mention any relevant industries you’ve worked in!
Show Off Your Technical Skills: We love candidates who can interpret schematics and wiring diagrams. Make sure to include examples of your troubleshooting skills and any experience with MS Office or SAP. This will help us see your technical prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Servomex Group Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of Servomex analysers and systems. Familiarise yourself with their functionalities, troubleshooting techniques, and any recent advancements in the technology. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare to discuss your previous experience as a Field Service Engineer, especially in industries like oil & gas or industrial gases. Be ready to share specific examples of how you've tackled challenges, delivered training, or built strong customer relationships. This will demonstrate your capability and fit for the role.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the team dynamics, ongoing projects, or the company’s approach to continuous improvement. This shows that you’re engaged and interested in how you can contribute to their mission.
✨Practice Your Soft Skills
Since this role involves customer interaction, practice articulating your communication style. Highlight your ability to work independently and remotely, and be prepared to discuss how you handle feedback and collaboration. This will help convey that you’re a team player who can thrive in their supportive environment.