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- Tasks: Lead a team to support adults with mental health challenges and improve their wellbeing.
- Company: Servol is a charity dedicated to providing quality accommodation and support for those with mental ill health.
- Benefits: Enjoy 33 days annual leave, ongoing career development, and access to PerkBox discounts.
- Why this job: Make a real difference in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Level 4 qualification in Health & Social Care and experience in team management required.
- Other info: This role involves evening and weekend shifts; lived experience of mental health is welcomed.
The predicted salary is between 36000 - 60000 £ per year.
Working hours = working 37.5 hours per week Monday to Sunday on a rota basis. This role includes evening, weekend and bank holiday working. You will not work every weekend. You will also be required to be part of the London management on-call rota out-of-hours.
Location = Sutton, Greater London
Do you want to make a positive difference to people\’s lives, enabling them to improve their wellbeing and move forward to independent living? If so, please read on. Servol is an established charity which provides high quality accommodation and support for adults living with mental ill health and complex conditions.
We offer great benefits after passing your probation including ongoing learning & career development, free eye tests and access to PerkBox (retail discount platform).
You also enjoy 33 days paid annaul leave per year.
We are looking for a passionate and experienced Service Manager to join our new supported living service in the London Borough of Sutton. As Service Manager, you will lead and develop the competence of two Team Leaders, overseeing the effectiveness of support for our service users.
- Your focus will be service management, and you will work closely with the Area Manager to ensure that Servol delivers on all targets, both financial and those around the quality of the service.
- You will be expected to take part in the development and implementation of strategic plans and objectives, building external networks and partnerships and developing best practice across the organisation.
- This role also requires taking responsibility for acheiving Key Performance Indicators (KPIs) required as part of the contract, and proactively managing financial reporting including monitoring and reporting void levels.
Servol recognises the importance of lived experience when working with service users with complex needs and welcome applications from individuals who have first-hand experience of mental ill health.
This role is not remote working, and we need someone who can be on the ground to support the services and the team.
Skills/experience/knowledge required for this role:
- Level 4 qualification in Health & Social Care.
- Experience of managing a team and/or line management qualification.
- Experience of working to KPIs and undertaking detailed/accurate reporting.
- An understanding of Health and Safety and risk management issues and application in social care.
- Experience of budget and financial planning/management.
- A working understanding of legislation and procedures for the protection of vulnerable adults.
- Approachable and open behaviour with effective written and verbal communication skills.
- Has a practical and logical mind and is well organised.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
If this sounds like the job for you, click \’apply\’ today.
Service Manager - Mental Health in Sutton employer: Servol Community Services
Contact Detail:
Servol Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Mental Health in Sutton
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with mental health issues. Understanding their needs and how to support them effectively will demonstrate your commitment to the role and make you a more appealing candidate.
✨Tip Number 2
Network with professionals in the mental health sector, especially those who have experience in service management. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial during your interview.
✨Tip Number 3
Prepare to discuss your experience with KPIs and financial management in detail. Be ready to provide examples of how you've successfully managed budgets and achieved targets in previous roles, as this is crucial for the Service Manager position.
✨Tip Number 4
Showcase your leadership skills by highlighting any past experiences where you've developed team members or implemented strategic plans. This will illustrate your capability to lead and inspire others in a challenging environment.
We think you need these skills to ace Service Manager - Mental Health in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mental health services and management. Emphasise your qualifications, particularly your Level 4 qualification in Health & Social Care, and any experience you have with KPIs and financial management.
Craft a Compelling Cover Letter: In your cover letter, express your passion for improving the wellbeing of individuals with mental health challenges. Mention specific experiences that demonstrate your leadership skills and ability to manage teams effectively.
Highlight Relevant Skills: Clearly outline your understanding of health and safety, risk management, and legislation related to vulnerable adults. Use examples from your past roles to illustrate how you've applied these skills in practice.
Showcase Lived Experience: If applicable, share any personal experiences with mental health that inform your approach to service management. This can help demonstrate your empathy and understanding of the challenges faced by service users.
How to prepare for a job interview at Servol Community Services
✨Show Your Passion for Mental Health
Make sure to express your genuine interest in mental health and how you can make a positive difference in people's lives. Share any personal experiences or motivations that drive your passion for this field.
✨Demonstrate Leadership Skills
As a Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you develop others' skills.
✨Understand KPIs and Financial Management
Be ready to discuss your experience with Key Performance Indicators and financial reporting. Highlight specific instances where you've successfully met targets or improved financial outcomes in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to risk management and service delivery, and how you would handle them effectively.
