Junior Business Analyst (Conversational AI)
Junior Business Analyst (Conversational AI)

Junior Business Analyst (Conversational AI)

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support product teams and customer deliveries in AI-driven projects.
  • Company: Join ServisBOT, a leader in AI enterprise automation.
  • Benefits: Hybrid work model, competitive salary, and professional growth opportunities.
  • Why this job: Be at the forefront of AI innovation and make a real impact.
  • Qualifications: Strong analytical skills and a passion for technology.
  • Other info: Dynamic role with hands-on experience in cutting-edge AI solutions.

The predicted salary is between 28800 - 48000 £ per year.

Location: Manchester, UK (Hybrid - 3 days per week in office)

About ServisBOT

ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because trust matters, humans stay in control and accountable — with the governance, auditability, and operational rigor enterprises expect.

Role Purpose

As a Junior Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle of our conversational AI solutions. Day to day, you’ll flex across project coordination, product support, testing, and implementation — from discovery and design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver measurable value. You’ll also build confidence in key AI concepts like prompt engineering, LLMs, and RAG, helping translate customer needs into practical, trustworthy AI-enabled solutions.

Key Responsibilities

  • Problem Definition

Junior Business Analyst (Conversational AI) employer: ServisBOT

ServisBOT is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to contribute to cutting-edge AI solutions in a hybrid environment. With a strong focus on professional development, team members have access to continuous learning opportunities and the chance to work alongside industry leaders in a dynamic setting. Located in Manchester, our office provides a vibrant atmosphere that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding careers in technology.
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Contact Detail:

ServisBOT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior Business Analyst (Conversational AI)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. The more you engage, the better your chances of landing that Junior Business Analyst role.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your understanding of conversational AI and business analysis. This will give you an edge and demonstrate your hands-on experience.

✨Tip Number 3

Prepare for interviews by practising common questions related to AI and business analysis. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at ServisBOT.

We think you need these skills to ace Junior Business Analyst (Conversational AI)

Business Analysis
Requirements Gathering
Project Coordination
Testing
Implementation
AI Tools Proficiency
Prompt Engineering
Understanding of LLMs
Knowledge of RAG
Communication Skills
Customer Engagement
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Junior Business Analyst role. Highlight any relevant projects or coursework related to AI, problem definition, and project coordination.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about AI and how your background makes you a great fit for our team. Be sure to mention specific aspects of the job description that excite you!

Showcase Your Analytical Skills: In your application, provide examples of how you've defined problems and captured requirements in past projects. We want to see your thought process and how you approach challenges.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people quickly!

How to prepare for a job interview at ServisBOT

✨Know Your AI Basics

Make sure you brush up on key AI concepts like prompt engineering and LLMs. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the technology behind it.

✨Understand the Company’s Mission

Familiarise yourself with ServisBOT's focus on secure, compliant SaaS solutions. Knowing how they partner with industries like banking and insurance will help you align your answers with their goals during the interview.

✨Prepare for Problem-Solving Questions

As a Junior Business Analyst, you'll need to define problems and capture requirements. Be ready to discuss past experiences where you've successfully identified issues and proposed actionable solutions.

✨Show Your Project Coordination Skills

Highlight any experience you have with project coordination or product support. Discuss how you've kept momentum in previous projects, as this is crucial for the role at ServisBOT.

Junior Business Analyst (Conversational AI)
ServisBOT

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