At a Glance
- Tasks: Support product teams and customer deliveries by defining problems and capturing requirements.
- Company: Join ServisBOT, a leader in AI-driven enterprise automation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with hands-on experience in cutting-edge AI solutions.
- Why this job: Be at the forefront of AI innovation and make a real impact in regulated industries.
- Qualifications: Strong analytical skills and a passion for technology and AI.
The predicted salary is between 40000 - 50000 € per year.
Location: Manchester, UK (Hybrid - 3 days per week in office)
About ServisBOT: ServisBOT is building the next generation of AI-driven enterprise automation for regulated industries — a secure, compliant SaaS platform where AI and humans work together to deliver outcomes our clients can trust. We partner with global customers across banking, insurance, and other highly controlled environments, delivering AI-enabled solutions that meet demanding security, compliance, and reliability requirements, without slowing innovation. AI is embedded into how we build and deliver: accelerating insight, streamlining delivery, and helping teams move faster from idea to impact. And because trust matters, humans stay in control and accountable — with the governance, auditability, and operational rigor enterprises expect.
Role Purpose: As a Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle of our conversational AI solutions. Day to day, you’ll flex across project coordination, product support, testing, and implementation — from discovery and design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver measurable value. You’ll also build confidence in key AI concepts like prompt engineering, LLMs, and RAG, helping translate customer needs into practical, trustworthy AI-enabled solutions.
Key Responsibilities:
- Problem Definition
Business Analyst (Conversational AI) employer: ServisBOT
ServisBOT is an exceptional employer, offering a vibrant work culture in Manchester that fosters innovation and collaboration. With a strong focus on employee growth, we provide opportunities for professional development in the rapidly evolving field of AI-driven enterprise automation. Our hybrid work model promotes a healthy work-life balance, while our commitment to trust and accountability ensures that every team member plays a vital role in delivering impactful solutions to our global clients.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (Conversational AI)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Business Analysis and Conversational AI. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-world examples. When you get the chance to chat with potential employers, share specific projects or experiences where you’ve successfully defined problems and delivered solutions. We love hearing about practical applications!
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ServisBOT.
We think you need these skills to ace Business Analyst (Conversational AI)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with AI, project coordination, and any relevant tools you've used. We want to see how your skills align with what we do at ServisBOT!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and how you can contribute to our mission. Keep it engaging and make sure to connect your experiences to the role.
Showcase Your Problem-Solving Skills:As a Business Analyst, problem definition is key. In your application, share examples of how you've tackled challenges in the past. We love seeing candidates who can think critically and provide actionable solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the ServisBOT team!
How to prepare for a job interview at ServisBOT
✨Know Your AI Basics
Make sure you brush up on key AI concepts like prompt engineering, LLMs, and RAG. Being able to discuss these topics confidently will show that you understand the core of what ServisBOT is all about and how it applies to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've defined problems and captured requirements effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical skills.
✨Understand the Company’s Mission
Familiarise yourself with ServisBOT's mission to deliver secure, compliant AI solutions. Be ready to discuss how you can contribute to this goal and why trust and governance in AI matter, especially in regulated industries.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and the projects you'll be working on. This not only shows your interest but also helps you gauge if the company culture aligns with your values and work style.
