Key Account Manager in Stoke Poges

Servier is a global pharmaceutical group governed by a Foundation. With a strong international presence and total revenue of 5.9 billion euros in 2023/4, Servier employs over 22,000 people worldwide in order to make our brand-name and generic medicines available to patients in close to 140 countries. Servier is an independent group that invests over 20% of its brand-name revenue in Research and Development every year. To accelerate therapeutic innovation for the benefit of patients, the Group is committed to open and collaborative innovation with academic partners, pharmaceutical groups, and biotech companies. It also integrates the patient's voice at the heart of its activities.

A leader in cardiology, the Servier Group is a renowned and innovative player in oncology. Its growth is based on a sustained commitment to cardiovascular and metabolic diseases, oncology, neuroscience, and immuno-inflammatory diseases. To promote access to healthcare for all, the Servier Group also offers a range of quality generic drugs covering most pathologies. In the UK, our Oncology business is growing rapidly, with a clear ambition to become a renowned and innovative player in haematology cancers.

Main Responsibilities

• The Key Account Manager – Haematology will be responsible for compliantly driving sales growth, market access and advocacy development in key accounts, while meeting the needs of key customers.
• The role requires developing and implementing effective business plans in line with company objectives and brand strategy and establishing successful relationships with key customers.
• The KAM will act as an expert partner with excellent product and therapeutic area knowledge.
• Enabling all eligible patients to be treated by Servier therapeutic options.
• Achieving sales targets by developing sales growth and market access.
• Successful development and implementation of the territory business plan.
• Targeting, profiling and development of KOLs to allocate appropriate use of internal resources.
• Develop and improve the level of collaboration with key regional and national experts.
• Develop and improve the level of product advocacy amongst key regional experts.
• Maintaining high levels of commercial and environmental knowledge to support changing clinical practice, local NHS services, pathways, and guidelines.
• Strategic thinking and the ability to analyse the needs of a large territory and make informed decisions on which accounts to prioritise.
• Supporting the wider Haem team including sales, marketing, and medical teams.
• Having a deep understanding of the patient journey.
• Demonstrate a focus on improving patient care and outcomes.
• The ability to learn the relevant phase three trial data quickly and communicate the key therapeutic benefits of Servier Haem products.
• Providing education to stakeholders in relation to the in-license indications of Servier Oncology products.
• To have the ability and willingness to manage a commercial budget, and invest in large regional meetings and expert led, product focused initiatives.
• Optimising the use of multichannel communication to build and maintain trusting relationships with HCPs, developing brand and company awareness.
• Identifying and support local market access initiatives to ensure access and availability to Servier products aligned to the agreed pricing and reimbursement strategy.
• Ensuring Servier products are positioned within local treatment guidelines to support access of appropriate medicines to all eligible patients.
• Working collaboratively with both internal and external stakeholders to ensure customer needs are met.

Essential Knowledge & Experience

• Experience as a field-based representative in the pharmaceutical industry.
• Experience of working as a key account manager preferred, but not essential.
• Experience of working in Secondary care focused, specialist medicine.
• Consideration will be given to a less experienced candidate with a growth mindset and determination to embrace new challenges and broaden their skill set.
• Excellent scientific acumen and willingness to embrace the scientific nature of this role.
• Thrives in a competitive environment.
• A team player who has an excellent work ethic, a track record of being innovative, embraces a challenge and believes in possibilities.
• Strategic thinking, account planning and commercial acumen.
• Compliance and regulatory knowledge.
• Analytical skills with the ability to identify and prioritise business opportunities.
• Ability to work with complex data sets.
• A growth mindset, proactive and adaptable.
• Excellent listening, communication and presentation skills.

Education/Qualifications

• Life Science/ Scientific Degree desirable.
• ABPI.

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognised for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality training, responsible management, team spirit... All this and more in a workplace focused on your well-being. At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfilment of this vocation. This permanent role offers an excellent opportunity to be part of a dynamic and successful team and contribute to the growth of our Haematology portfolio.