At a Glance
- Tasks: Lead technical discovery sessions and deliver tailored product demos to meet customer needs.
- Company: Join a dynamic tech company focused on global business growth.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional development.
- Other info: Collaborative environment with excellent career advancement potential.
- Why this job: Make a real impact by connecting customer challenges with innovative solutions.
- Qualifications: Experience in solution engineering or similar roles, with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
As a Solution Engineer within the PreSales team, you play a key role in driving global business growth by bridging customer needs with the company's solutions. Working closely with Sales, Customer Success, Product, and Professional Services, you lead technical discovery sessions, deliver tailored product demonstrations, support complex sales cycles, and develop solution recommendations that address customer challenges and business objectives.
Responsibilities
- Customer Discovery & Solution Positioning: Lead technical and business discovery sessions with prospects and customers to understand their goals, challenges, processes, technical landscape, and decision criteria. Translate customer requirements into clear solution approaches and position our offering in a way that connects technical capabilities to measurable business value.
- Product Demonstrations: Prepare and deliver compelling, tailored product demonstrations for different stakeholder groups, including technical users, business owners, executives, and procurement teams. Adapt demos to the customer’s use case, industry context, maturity level, and buying stage rather than relying on generic product presentations.
- Sales Cycle Support: Partner with Account Executives and Sales leadership throughout the sales cycle, from qualification and discovery through proposal, technical validation, negotiation support, and close. Help qualify opportunities from a technical and value perspective, identifying risks, gaps, blockers, and required resources early in the process.
- RFPs, RFIs & Technical Documentation: Support responses to RFPs, RFIs, security questionnaires, technical assessments, and procurement processes. Create or contribute to solution documentation, architecture overviews, value narratives, and customer‑facing materials.
- Proof of Concept & Technical Validation: Design and support proof‑of‑concept activities where required, ensuring clear success criteria, realistic timelines, defined ownership, and measurable outcomes. Work with prospects and internal teams to validate technical fit and address integration, security, scalability, data, and implementation questions.
- Internal Collaboration: Act as a bridge between customers, Sales, Product, Customer Success, and Delivery teams. Capture market feedback, product gaps, competitive insights, and recurring customer requirements, and share them with the relevant internal stakeholders.
- Competitive & Value Selling: Support competitive positioning by clearly articulating our differentiation, strengths, trade‑offs, and value drivers. Help Sales teams move conversations beyond features and pricing toward business impact, operational improvement, risk reduction, and strategic outcomes.
Qualifications
- Experience in a Solution Engineering, Sales Engineering, PreSales Consultant, Technical Consultant, or similar customer‑facing role.
- Strong ability to explain technical concepts to both technical and non‑technical audiences.
- Experience supporting B2B software, SaaS, enterprise technology, or complex solution sales.
- Confidence leading discovery sessions, demos, workshops, and technical validation meetings.
- Strong commercial understanding and ability to connect solution capabilities to customer value.
- Excellent communication and presentation skills in English.
- Ability to work independently across time zones with Sales and customer stakeholders in the UK and/or US.
- Strong stakeholder management skills and the ability to build credibility with prospects, customers, and internal teams.
- Structured thinking, attention to detail, and the ability to manage multiple opportunities in parallel.
Solution Engineer / Pre Sales employer: Serviceware SE
As a Solution Engineer within our dynamic PreSales team, you will thrive in a collaborative environment that values innovation and customer-centric solutions. We offer competitive benefits, a strong focus on employee development, and the opportunity to work with cutting-edge technology in a global market. Join us in our vibrant location where your contributions directly impact business growth and customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Solution Engineer / Pre Sales
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Solution Engineer / Pre Sales at Serviceware SE, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Serviceware SE. Tailor your message to explain why you’re drawn to them and how you can contribute as a Solution Engineer / Pre Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Solution Engineer / Pre Sales
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Serviceware SE:When writing your cover letter, make sure to tailor your message specifically for Serviceware SE. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Serviceware SE
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Serviceware SE that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Serviceware SE that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Serviceware SE’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
