Senior Software Engineer, Accounting Integrations in Durham

At ServiceTrade, you’ll build technology that matters — for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We’re on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth. We’re looking for a Senior Software Engineer, Accounting Integrations who’s excited to make an impact.

In this role, you will be responsible for leading the development, testing, and maintenance of scalable integration architectures using JavaScript/TypeScript and Node.js. You will design robust REST APIs, webhooks, and event-driven AWS serverless workflows (including Lambda, SQS, and Step Functions) to seamlessly sync data with external accounting platforms. Additionally, you will diagnose and resolve complex system issues, mentor junior engineers, and leverage modern AI-assisted development tools to ensure maximum accuracy, performance, and reliability across our integrations.

Why ServiceTrade: You’ll belong here from the start. We bring together kind, curious people with diverse perspectives and trust them with meaningful work. You’ll have ownership, clarity, and support to solve real problems, make a visible impact for our customers, and continue growing as your role evolves. On the Accounting Integrations team, you’ll have the opportunity to architect and scale mission-critical integrations that seamlessly bridge our platform with external financial ecosystems. You will take full ownership of high-volume, event-driven serverless systems, leverage AI-assisted tools to accelerate innovation, and mentor fellow engineers while tackling complex engineering challenges that directly impact the daily operations of thousands of commercial contractors.

About You: You are someone who takes full ownership of your work and thrives on delivering solutions. If there’s a problem in our system, no matter where the root cause lies, you pursue it until it’s resolved, ensuring our customers experience a seamless service. You never compromise on quality and are always looking for ways to improve performance, scalability, and efficiency. Your proactive, can-do attitude drives you to find answers, even in the face of complex technical challenges.

Key Responsibilities and Activities:

• Lead the development, testing, and maintenance of scalable codebase for complex accounting integrations and other products as necessary.
• Proactively identify, diagnose, and resolve critical issues, implementing preventative measures to guarantee accuracy and reliability.
• Collaborate with and mentor junior engineers, fostering best practices in advanced software engineering principles and techniques.
• Establish comprehensive documentation for code, and processes to enable seamless team collaboration and knowledge transfer.
• Manage daily workload effectively between many priorities.

Knowledge and Skills:

• Language Expertise: Strong proficiency in JavaScript/TypeScript and Node.js; comfortable working within mixed modern and legacy codebases. Familiarity with Python for data-focused backend systems is a plus.
• AWS Ecosystem: Experience with AWS infrastructure, including Lambda, SQS/DLQs, S3, DynamoDB, Step Functions.
• System Design: Proficiency in designing robust Webhooks, REST APIs, OAuth/token flows, and handling retries/idempotency.
• Data & Infrastructure: Experience with PostgreSQL and MongoDB/DocumentDB. Familiarity with CI/CD pipelines, automated testing, and event-driven systems.
• Problem-Solver: A proactive approach to identifying and solving technical challenges with a focus on performance and scalability.
• AI-Assisted Development: Practical experience using AI coding tools (Claude Code, Copilot, Cursor) to accelerate delivery — and the judgment to review, test, and own the output.

A few things you’ll want to know:

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Our customers do essential work — often behind the scenes — and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about — and making work that truly matters every day.

What kind of working environment do you have? We’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs—all in service of big ambitions and real customer impact.

What kind of benefits do you offer?

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
• Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development

Go ahead and apply! Let’s get to know each other.