At a Glance
- Tasks: Support and manage exciting installation projects at London Heathrow and beyond.
- Company: Join a dynamic team in the heart of airport operations.
- Benefits: Competitive pay, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Flexible shifts and travel included, with excellent career growth potential.
- Why this job: Make a real impact in a fast-paced environment while enhancing your skills.
- Qualifications: Experience in IT support and a passion for teamwork and customer service.
The predicted salary is between 35000 - 45000 £ per year.
We are currently looking for a Project Engineer to join our existing team working at London Heathrow.
In this role you will be providing 1st and 2nd level support, work on Installation Projects and other related Project work at LHR and other sites, provide support & guidance to other engineers and provide cover for the System Administration team.
Key activities include
- Providing 1st level support to Engineers & customers.
- Providing 2nd level support for requests & incidents escalated from 1st level engineers, customers & 3rd
- Escalate 3rd level incidents to the customer and 3rd parties for resolution.
- Preventative maintenance on workstations and peripherals.
- Managing assigned service asset management tasks.
- Creating & contributing to the creation and implementation of Knowledgebase articles.
- Airline system integration testing.
- Manage or conduct software/hardware installations as assigned.
- Working at various locations and with different teams.
- Specifying the scope of works necessary for planned projects.
- Assisting and providing support to other teams.
- Carrying out project work in line with best practices.
Job requirements
- Ability to work effectively and efficiently as a member of the team.
- Ability to remain calm under pressure.
- Ability to ensure customer service targets and performance objectives are met and have good customer management skills in order to maximise customer satisfaction.
- Full UK manual driving licence.
- Proven experience of Airport IT Support Operations.
- Familiar with network, core systems and configuration.
- Familiar with the basic principles of ITIL v3 Best Practice at Foundation level.
- Ability to take part in an on call rota 24x7 (if required).
- Ability to work shifts on a rota, weekends, bank holidays, early and late shifts and some nights (if required for Projects).
- Prepared to travel to and work at other locations within the UK (if required, costs will be covered).
- Prepared to travel to and work outside the UK (if required, costs will be covered) from time to time.
Job requirements
- Understanding of Windows 11 Support (preferred).
- ITIL v3 Foundation (preferred).
- Understanding of IP Data Networking.
- Experienced in Computer installation work.
Apply now for immediate consideration by clicking on the link which will take you to our application form. The closing date for applications is Monday, 6th July 2026.
Note: This vacancy is currently for internal applicants/existing members of staff only, external applications will not be accepted at this time.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Project Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Project Engineer role you’re after at ServiceTec.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at ServiceTec a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at ServiceTec.
✨Apply Through Company Websites
When you spot a role like Project Engineer at ServiceTec, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Project Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Project Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at ServiceTec a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to ServiceTec specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at ServiceTec
✨Brush Up on Core Engineering Principles
Before heading into the interview with ServiceTec, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like ServiceTec want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
