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- Tasks: Provide 1st line IT support and maintain printers at London Heathrow.
- Company: Dynamic IT service provider with a focus on employee development.
- Benefits: 29 days annual leave, company events, and a pension plan.
- Why this job: Join a supportive team and kickstart your IT career in a vibrant environment.
- Qualifications: Basic understanding of Windows PCs and a passion for tech.
- Other info: Flexible rotating shifts with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
An IT service provider based at London Heathrow is seeking an IT Support Technician responsible for providing 1st line support to users on-site. The role involves printer maintenance and configuring new PCs. Candidates should have a basic understanding of Windows PCs. Working on a rotating shift pattern, the position offers benefits like 29 days annual leave, company events, and a pension plan. Join a team that values support and employee development.
Airport IT Support Technician (1st Line) employer: ServiceTec
Contact Detail:
ServiceTec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport IT Support Technician (1st Line)
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your foot in the door.
✨Tip Number 2
Brush up on your skills! Make sure you're comfortable with Windows PCs and printer maintenance. If you can demonstrate your knowledge during an interview, it’ll show you’re ready to hit the ground running.
✨Tip Number 3
Practice your interview skills! Get a friend to throw some common IT support questions your way. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team at London Heathrow. It shows initiative and enthusiasm!
We think you need these skills to ace Airport IT Support Technician (1st Line)
Some tips for your application 🫡
Show Your IT Skills: Make sure to highlight your basic understanding of Windows PCs in your application. We want to see how you can bring your tech skills to the table, especially when it comes to providing 1st line support.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect your experience with printer maintenance and configuring new PCs. We love seeing candidates who take the time to match their skills with what we’re looking for.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express why you’re a great fit for the role without any fluff.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ServiceTec
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Windows PCs and common IT issues. Be ready to discuss how you've solved problems in the past, especially related to printer maintenance or configuring new devices.
✨Show Your Customer Service Skills
As a 1st line support technician, you'll be interacting with users regularly. Prepare examples of how you've provided excellent customer service in previous roles, focusing on patience and effective communication.
✨Understand the Shift Pattern
Since this role involves working on a rotating shift pattern, be prepared to discuss your flexibility and willingness to adapt to different schedules. It shows you're committed and ready for the demands of the job.
✨Express Your Interest in Development
The company values employee development, so highlight your eagerness to learn and grow within the role. Mention any relevant courses or certifications you're interested in pursuing to enhance your skills.
