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- Tasks: Provide 1st line IT support for desktop systems at Heathrow Airport.
- Company: Join a dynamic managed IT services provider in a bustling airport environment.
- Benefits: Enjoy 29 days annual leave, pension, and exciting team events.
- Why this job: Be part of a supportive team and ensure customer satisfaction under pressure.
- Qualifications: Basic knowledge of Windows PCs and printers is a plus.
- Other info: Experience a rotating shift pattern with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A managed IT services provider is seeking an IT Support Technician to join their team at Heathrow Airport. In this role, you will provide essential 1st line support for desktop IT systems, ensuring customer satisfaction under pressure.
The position offers a rotating shift pattern with various benefits including 29 days of annual leave, pension, and events. A basic understanding of Windows PCs and printers is desirable.
Join a supportive team and help maintain critical IT services in a bustling environment.
Airport IT Support Technician – On-Site, 1st Line in Hounslow employer: ServiceTec International Inc.
Contact Detail:
ServiceTec International Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport IT Support Technician – On-Site, 1st Line in Hounslow
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to IT support. You never know who might be looking for someone just like you, and it’s a great way to get your foot in the door.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on how you’d handle real-life scenarios, especially under pressure, as that’s key for this role.
✨Tip Number 3
Show off your tech skills! If you have any relevant projects or experiences, be ready to discuss them. Highlight your understanding of Windows PCs and printers, as that’ll make you stand out to employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can give you an edge. Plus, it shows you’re proactive and really interested in joining our supportive team.
We think you need these skills to ace Airport IT Support Technician – On-Site, 1st Line in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with desktop IT systems and customer support. We want to see how you can bring your skills to the bustling environment at Heathrow!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues under pressure. We love seeing candidates who can keep their cool and deliver great service when it counts!
Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clarity, so make sure you communicate your passion for IT support and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at ServiceTec International Inc.
✨Know Your Tech Basics
Brush up on your knowledge of Windows PCs and printers. Be ready to discuss common issues and troubleshooting steps, as this will show your potential employer that you have the foundational skills needed for the role.
✨Demonstrate Customer Service Skills
Since you'll be working under pressure, think of examples where you've successfully handled customer queries or complaints. Highlighting your ability to maintain customer satisfaction in challenging situations will set you apart.
✨Familiarise Yourself with the Environment
Research Heathrow Airport and its IT infrastructure if possible. Understanding the unique challenges of providing IT support in such a bustling environment can help you answer questions more effectively and show your enthusiasm for the role.
✨Prepare for Shift Work Questions
Since the position involves a rotating shift pattern, be prepared to discuss your flexibility and willingness to work varied hours. Showing that you're adaptable and ready for the demands of the job will make a positive impression.
