At a Glance
- Tasks: Drive growth through strategic partnerships and execute go-to-market strategies across EMEA.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how we work.
- Benefits: Flexible work options, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact by managing key partnerships and driving innovation in the tech space.
- Qualifications: Experience in strategic partnerships and strong project management skills required.
- Other info: Collaborative environment with excellent career growth potential.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
ServiceNow is seeking a strategic and execution‑oriented Strategic Technology Partner Manager to drive growth and market impact through a hybrid role combining deep strategic partnership management with regional go‑to‑market execution. This position is critical to unlocking the full potential of ServiceNow's strategic technology partnerships across EMEA, with a dual mandate: managing one primary strategic technology partner across the full EMEA region while executing go‑to‑market activities for multiple global strategic partnerships within the UK and Ireland region.
Key Responsibilities
- Own the end‑to‑end relationship and business outcomes for one primary strategic technology partner across all EMEA regions, driving sales opportunities and pipeline creation at scale.
- Develop and execute comprehensive joint go‑to‑market strategies with the strategic partner, including product positioning, solution development, and market expansion initiatives.
- Drive partner‑sourced pipeline through identification of opportunities, collaboration with regional sales teams, and orchestration of partner‑led deals across EMEA.
- Build deep technical and business alignment with partner leadership, ensuring mutual investment in joint value creation and ecosystem development.
- Track performance metrics, pipeline progression, and business outcomes, providing regular reporting to internal stakeholders and partner leadership.
Regional GTM Execution
- Serve as regional GTM execution owner for multiple (approximately 4) global strategic technology partnerships within the UK and Ireland market.
- Collaborate with Strategic Partnership Managers to assess, adapt, and localize joint GTM plays, sales assets, and campaign strategies for UK market relevance and impact.
- Build and maintain strong operational relationships with local partner sales teams, field marketing, and regional ServiceNow account executives.
- Access and leverage global business development resources to identify and pursue in‑region partnership opportunities, ensuring alignment between partner capabilities and customer needs.
- Take ownership of GTM campaign success and joint sales outcomes, tracking metrics such as campaign engagement, pipeline contribution, and partnership‑influenced revenue.
- Act as the expert partner consultant for the UK region, ensuring local execution aligns with global strategic objectives while delivering measurable regional impact.
Cross‑Functional Collaboration
- Partner closely with Sales, Marketing, Product, and Partner Operations teams to drive cohesive execution across both strategic partner management and regional GTM activities.
- Coordinate with EMEA regional Business Development Managers to ensure consistent partnership approach and share best practices across geographies.
- Surface insights, blockers, and opportunities to senior leadership, contributing to the evolution of partnership strategy and execution models.
Measures of Success
- Growth in partner‑sourced and partner‑influenced pipeline from primary strategic partner across EMEA region.
- Successful execution and measurable impact of GTM campaigns and initiatives across UK regional strategic partnerships.
- Increase in partner capability, engagement depth, and solution maturity with managed partners.
- Documented customer success stories and reference accounts resulting from partnership activities.
- Strong stakeholder feedback from Sales, Partner teams, and partner organizations on collaboration quality and business impact.
- Acceleration of deal velocity and win rates in partnership‑supported opportunities.
Qualifications
- Proven experience in strategic technology partnerships or alliance management, with demonstrated success in both relationship management and GTM execution.
- Track record of driving measurable pipeline and revenue through partner ecosystems in enterprise software or SaaS environments.
- Strong understanding of technology partnerships, integration ecosystems, and platform business models.
- Excellent project management and execution skills, with ability to manage multiple concurrent initiatives across different partnership models.
- Strategic thinking combined with hands‑on execution capability and comfort operating in a fast‑paced, matrixed environment.
- Outstanding communication, relationship‑building, and stakeholder management abilities across both internal and external audiences.
- Experience working cross‑functionally with sales, marketing, product, and partner teams to drive joint business outcomes.
- Willingness to travel periodically for partner meetings, planning sessions, joint events, and regional engagement across EMEA.
- Experience in leveraging or critically thinking about how to integrate AI and automation into partnership strategies, workflows, and go‑to‑market motions.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Strategic Technology Partner Manager employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Technology Partner Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they fit into the market. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Strategic Technology Partner Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Technology Partner Manager role. Highlight your experience in strategic partnerships and how it aligns with our goals at ServiceNow. We want to see how you can drive growth and market impact!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've successfully managed partnerships or executed go-to-market strategies in the past. This will help us see the value you can bring to our team.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits well with our culture at ServiceNow, so don’t be afraid to show us who you are and what makes you passionate about this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at ServiceNow
✨Know Your Partnerships
Before the interview, dive deep into understanding ServiceNow's strategic technology partnerships. Familiarise yourself with their key partners and how these relationships drive growth. This knowledge will help you articulate how you can contribute to managing and enhancing these partnerships.
✨Showcase Your GTM Experience
Be ready to discuss your experience with go-to-market strategies. Prepare specific examples of how you've successfully executed joint campaigns or initiatives in previous roles. Highlight your ability to adapt strategies for local markets, especially within the UK and Ireland.
✨Demonstrate Cross-Functional Collaboration
ServiceNow values collaboration across teams. Think of instances where you've worked closely with sales, marketing, or product teams to achieve business outcomes. Be prepared to share how you navigated challenges and built strong relationships to drive success.
✨Metrics Matter
Quantify your achievements! Bring data to the table that showcases your impact on pipeline growth, revenue, or campaign success. Discuss how you tracked performance metrics and used them to inform strategy, as this aligns perfectly with the role's focus on measurable outcomes.