Sr Solution Consultant - Energy & Utilities

ServiceNow is a global market leader delivering AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to help organizations work smarter, faster, and better. Join us to help make the world work better for everyone.

As a member of the Solution Consulting team supporting the Energy and Utilities group, you will guide technical strategy for large energy customers. This is a hands-on technical consulting role that requires the ability to both broaden and deepen solution delivery and positioning during sales cycles.

What You Get To Do In This Role

• The Solution Consultant is a technical advisor who develops, positions, and provides product-specific solutions during sales cycles while aiming to achieve quarterly and annual sales goals for an assigned territory.
• Support product sales as a technical and domain expert on a client-facing sales team.
• Lead discovery workshops to identify customer challenges and demonstrate how our solution meets their needs.
• Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues.
• Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreements.
• Provide feedback to product management about enhancements to address customer needs and drive additional value.
• Share best practices and reusable assets with other Solution Consultants to improve team quality and efficiency.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving, including AI-powered tools or automating workflows.
• 5+ years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions.
• Experience collaborating with product management, product marketing, partners, and professional services.
• Territory management skills, including pipeline building and coordinating with Sales to drive execution.
• Willingness to travel.

Additional Information

We maintain a distributed, flexible workforce. Work personas (flexible, remote, or on-site) are assigned based on the nature of the work and location. Eligibility may be determined by the distance between your residence and the nearest ServiceNow office.

ServiceNow is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. Individuals with arrests or convictions will be considered in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or need an alternative method to apply, please contact for assistance.

Positions requiring access to controlled technology may be subject to export control regulations (including EAR). ServiceNow may need to obtain export control approval from government authorities. All employment is contingent upon ServiceNow obtaining any export license or approval required by relevant authorities.