At a Glance
- Tasks: Lead the design of complex ServiceNow solutions and mentor development teams.
- Company: Join a leading consultancy with a focus on innovation and collaboration.
- Benefits: Competitive salary, car allowance, bonus, and extensive training opportunities.
- Other info: Dynamic environment with a culture of continuous development and inclusion.
- Why this job: Shape enterprise-level solutions and influence major technology decisions.
- Qualifications: Expertise in ServiceNow architecture and development, with strong leadership skills.
The predicted salary is between 85000 - 115000 £ per year.
Job Description Location: London Level: Senior Manager Salary: £85,000 - £115,000 + Car Allowance + Bonus
Were working with a leading consultancy to find an experienced Service Now Technical Architect Senior Manager to join their growing Service Now Business Group in.
This is an exciting opportunity to take a senior architectural role within one of the worlds leading Service Now partners, working on complex transformation programmes and helping major organisations unlock the full potential of the Service Now platform.
You will sit at the intersection of technology, architecture and consulting, acting as a trusted technical advisor to clients while leading Service Now development teams and shaping enterprise-level solutions.
The Role
- Lead the technical architecture and design of complex Service Now solutions, translating business challenges into scalable platform solutions.
- Act as a trusted advisor to senior stakeholders, providing architectural options, recommendations, risks and trade-offs to support key technology decisions.
- Lead and mentor Service Now development teams, establishing strong technical standards through code reviews, architectural reviews and technical governance.
- Work closely with clients, account teams and internal stakeholders to identify opportunities for Service Now transformation and deliver additional value.
- Operate as part of a Technical Design Authority, providing governance across architecture, development, integrations and platform strategy.
- Contribute to RFPs, solutioning and the development of innovative Service Now propositions.
- Support the continued evolution of the Service Now platform, including emerging technologies such as AI and Gen AI.
What We're Looking For
- Expert-level experience working with Service Now across development and technical architecture.
- Service Now Certified Technical Architect (CTA) certification, with an ambition to progress towards Certified Master Architect (CMA) where not already achieved.
- 5+ years' experience leading Service Now development teams, providing technical direction, mentoring and quality assurance.
- 5+ Service Now CIS certifications.
- Experience across at least three Service Now product lines outside of ITSM, such as ITOM, ITAM, HAM/SAM, SPM, HRSD, CSM or similar.
- Experience operating within a Technical Design Authority environment and acting as a trusted technical advisor to clients.
- Strong technical development and integration skills, including Java Script, SQL, APIs and web services.
- Experience integrating Service Now with cloud infrastructure, particularly AWS, Azure or GCP.
- Strong stakeholder management and communication skills, with the ability to operate confidently with senior technical and business leaders.
- Experience within a consulting or enterprise technology environment.
- Desirable: Experience Cloud migration experience.
- Desirable: Experience with AI / Gen AI and Service Now AI capabilities.
- ITIL v4 or equivalent certification.
Why Apply?
- Work on complex, enterprise-scale Service Now transformation programmes.
- Shape technical architecture and influence major technology decisions.
- Lead and mentor high-performing Service Now teams.
- Work with senior stakeholders across a range of industries.
- Access extensive Service Now training and certification opportunities.
- Develop towards advanced certifications, including Certified Master Architect.
- Work within a culture focused on innovation, inclusion, collaboration and continuous development.
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ServiceNow Architect employer: ServiceNow
At ServiceNow, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that champions innovation and inclusivity. Our employees enjoy comprehensive benefits, opportunities for professional growth, and the chance to make a significant impact in the Risk & Security domain while working in dynamic locations like Staines and London. Join us to be part of a collaborative team that supports your ambitions and values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at ServiceNow or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to ServiceNow.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like ServiceNow.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like ServiceNow that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace ServiceNow Architect
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at ServiceNow.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at ServiceNow and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at ServiceNow
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If ServiceNow uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
