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- Tasks: Lead a dynamic sales team to exceed targets and integrate AI into sales processes.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how businesses operate.
- Benefits: Enjoy flexible work options, career growth opportunities, and a vibrant, inclusive culture.
- Why this job: Be part of a fast-growing company that values innovation and celebrates its people.
- Qualifications: Proven sales leadership experience, preferably in software sales, with strong relationship-building skills.
- Other info: Flexible work personas available; we prioritise inclusivity and equal opportunity for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
- Full-time
- Employee Type: Regular
- Region: EMEA – Europe, Middle East and Africa
- Work Persona: Flexible
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
This work environment is highly collaborative and inclusive, offering individuals with strong aptitude and attitude the chance to advance their careers by working alongside some of the most cutting-edge technology and talented developers in the industry.
ServiceNow is the fastest-growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people.
What you get to do in this role:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
Meet or exceed Monthly, Quarterly, and Annual sales quotas.
Set and track key sales targets and supporting metrics for your team, both leading and lagging KPIs for high-volume Enterprise business
Motivate, coach, and directly manage a team of quota-carrying Enterprise Sales Associates (ESAs)
Work cross-functionally with the Enterprise Field Reps/Leaders, your ESAs align with
Hold regular call coaching sessions, pipeline reviews, one-on-ones, and team meetings
Join/co-sell with your team on customer and prospect calls to close deals
Analyze current processes and systems to identify opportunities to improve customer outreach and pipeline management
Execute new hiring, onboarding, and ongoing training to enable the team to achieve sales quota and ongoing professional development
Build an open communication environment for your team
Ensure your Enterprise Sales Associates are following the sales process in order to win new ACV business
Facilitate resources necessary to further the sales cycle, such as Solution Consultants, Solution Sales, Sales Operations, Marketing, etc.
Provide timely and accurate information to management, including forecasts, territory plans, and business objectives.
Utilize and leverage internal technology
Occasional travel for customer meetings and/or training may be required.
Qualifications
To be successful in this role, we are looking for someone who has:
Demonstrated success as a Sales leader, with a focus on effectively closing sales, with experience in a quota-carrying sales role as an individual contributor. Preference will be given to candidates with a strong background in software sales, showcasing a thorough understanding of the industry and the ability to drive revenue through strategic client engagement and relationship building.
2nd line sales leader experience is a plus
Leadership experience in Cloud computing, SaaS offerings, and software subscription business models
Experience with sales automation and engagement tools
Displays a strong operating rhythm, including effective team meetings, forecasting, and development
Proven execution against quota as a leader with driving consistent rep performance
Recognizes even subtle symptoms that indicate problems, determines root causes, and offers ideas to address them. Articulates how their actions contribute to the org’s success.
Full understanding of the sales process from lead to close to ongoing account management.
Worked within a large ecosystem and can consistently deliver results.
Strength in growing relationships amongst executives, both internally and externally
Comfortable using Key Performance Indicators to develop coaching plans and sales campaigns. Examples of KPIs are pipeline creation and progression, sales play activities, opportunity ownership, and revenue contribution.
Ability to manage multiple projects and activities while paying attention to detail.
Excellent verbal and written communication, as well as interpersonal and team management skills.
Positive, motivating, and energetic personality
Additional Information
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact (emailprotected) for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Senior Sales Director Enterprise Digital Sales employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Director Enterprise Digital Sales
✨Tip Number 1
Familiarise yourself with AI integration in sales processes. Since the role requires leveraging AI for decision-making, understanding how AI tools can enhance sales strategies will set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of ServiceNow. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with sales automation tools. Highlighting your familiarity with these technologies will demonstrate your readiness to lead a team effectively in a tech-driven environment.
✨Tip Number 4
Showcase your leadership style and success stories. Be ready to share specific examples of how you've motivated teams and driven performance, as this role heavily focuses on team management and achieving sales quotas.
We think you need these skills to ace Senior Sales Director Enterprise Digital Sales
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight your experience in sales leadership, particularly in software sales and cloud computing. Use specific metrics to demonstrate your success in meeting or exceeding sales quotas.
Craft a Compelling Cover Letter: In your cover letter, express your passion for AI integration in sales processes. Mention how your leadership style fosters team motivation and success, and provide examples of how you've driven revenue through strategic client engagement.
Highlight Relevant Experience: Clearly outline your experience with sales automation tools and your understanding of the sales process from lead to close. Include any relevant KPIs you have used to measure success and how they contributed to your team's performance.
Showcase Communication Skills: Since excellent verbal and written communication is crucial for this role, ensure that your application reflects your interpersonal skills. Use clear and concise language, and consider including examples of successful team management or client interactions.
How to prepare for a job interview at ServiceNow
✨Showcase Your Sales Leadership Experience
Be prepared to discuss your previous roles as a sales leader, particularly in quota-carrying positions. Highlight specific examples where you successfully closed deals and led teams to exceed sales targets.
✨Demonstrate Understanding of AI Integration
Since the role involves leveraging AI in sales processes, come equipped with insights on how you've used AI tools or analytics in your past roles. Discuss any innovative strategies you've implemented that improved decision-making or problem-solving.
✨Prepare for Team Management Questions
Expect questions about your approach to coaching and motivating sales teams. Be ready to share your methods for conducting effective team meetings, one-on-ones, and how you track performance metrics to drive results.
✨Familiarise Yourself with Key Performance Indicators
Understand the KPIs relevant to the role, such as pipeline creation and revenue contribution. Be prepared to discuss how you've used these metrics in the past to develop coaching plans and sales campaigns.
