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For Companies At a Glance
- Tasks: Guide revenue through technical consulting and solution delivery during sales cycles.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how we work since 2004.
- Benefits: Enjoy flexible work options, corporate perks, and a supportive team environment.
- Why this job: Make a real impact in the public sector while collaborating with top professionals in a dynamic culture.
- Qualifications: 5+ years in pre-sales consulting, AI integration experience, and proficiency with cloud solutions required.
- Other info: Embrace a flexible work persona and contribute to an inclusive workplace.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today – ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
As a member of our Solution Consulting team, you will have a major impact on our future success. You will help guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role:
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Support product sales as a technical and domain expert of a client-facing sales team
- Lead discovery workshops to determine customers\’ challenges and give product demonstrations to align our solution with customer needs
- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and guide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI\’s potential impact on the function or industry.
- 5+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Willingness to travel
FD21
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Senior Presales Solution Consultant, Public Sector employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Presales Solution Consultant, Public Sector
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its features. Understanding how to leverage AI within the platform will be crucial, so consider exploring case studies or success stories that highlight its impact in the public sector.
✨Tip Number 2
Network with current employees or professionals in the field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare for technical discussions by brushing up on your knowledge of cloud software solutions and pre-sales consulting techniques. Being able to articulate your experience and how it aligns with the role will set you apart from other candidates.
✨Tip Number 4
Stay updated on industry trends and competitive analysis related to ServiceNow's offerings. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the market landscape.
We think you need these skills to ace Senior Presales Solution Consultant, Public Sector
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Senior Presales Solution Consultant position. Tailor your application to highlight relevant experience in pre-sales solution consulting and your understanding of AI integration.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience in pre-sales solution consulting or sales engineering. Provide specific examples of how you've successfully supported product sales and collaborated with cross-functional teams.
Showcase Technical Expertise: Demonstrate your proficiency with the ServiceNow platform or similar cloud software solutions. Include any relevant certifications or projects that showcase your technical skills and ability to deliver product-specific solutions.
Tailor Your Cover Letter: Craft a compelling cover letter that connects your skills and experiences to the job description. Mention your territory management skills and willingness to travel, as these are key aspects of the role.
How to prepare for a job interview at ServiceNow
✨Understand the Product Inside Out
Make sure you have a deep understanding of the ServiceNow platform and its features. Be prepared to discuss how these can be applied to solve specific challenges in the public sector, as this will demonstrate your technical expertise and ability to provide tailored solutions.
✨Showcase Your AI Knowledge
Since the role involves leveraging AI in work processes, be ready to discuss your experience with AI-powered tools and how they can enhance decision-making or problem-solving. Share specific examples of how you've integrated AI into previous projects.
✨Prepare for Discovery Workshops
Familiarise yourself with the concept of discovery workshops. Think about how you would lead these sessions to uncover customer challenges and align solutions with their needs. Practising this will help you articulate your approach during the interview.
✨Collaborate and Communicate
Highlight your experience working collaboratively with various teams, such as product management and sales. Be ready to discuss how you’ve successfully built relationships and communicated effectively to drive results in previous roles.
