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- Tasks: Join our Sales A-team to drive new sales revenue and support enterprise accounts.
- Company: ServiceNow is a global leader in AI-enhanced cloud technology, transforming how businesses work.
- Benefits: Enjoy flexible work options, professional development, and a supportive team culture.
- Why this job: Be part of a fast-growing company that values innovation and personal growth.
- Qualifications: Sales experience, relationship management skills, and a customer-centric approach are essential.
- Other info: We promote an inclusive workplace and offer accommodations for all candidates.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today – ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it\’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.
The Senior Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue. The Enterprise Sales Associate has three key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts; 3) Support opportunities by building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success.
The Enterprise Sales Associate role involves both selling and support to drive new business and develop ServiceNow\’s next generation of sales talent through a structured development and promotional path.
Every day, you\’ll get to:
- Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
- Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
- Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions
- Provide \’on demand\’ sales support to customers
- Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
- Identify the right specialist/ support resources to bring into a deal, at the right time
- Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
- Invest in yourself by continuing to develop your skills through formal training, coaching and feedback
Qualifications
Sales Experience:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI\’s potential impact on the function or industry.
- Must have Sales or Entrepreneurial experience, preferably in B2B sales targeting enterprise-level accounts.
- A proven track record of driving revenue and consistently meeting or exceeding sales quotas.
- Familiarity with the entire sales cycle, including sales pipeline management, revenue forecasting, lead qualification, proposal development, negotiation, and closing deals.
Relationship Management Skills:
- Demonstrated ability to build relationships with decision-makers at large enterprises, including VP-level executives, IT leaders, and business stakeholders.
- Strong negotiation and relationship-building skills, engaging at various levels within enterprise accounts.
Customer-Centric Approach:
- Demonstrated ability to understand customer pain points and translate them into specific solutions with measurable business outcomes.
- Strong follow-up skills to ensure customer satisfaction and continued success post-sale.
Professional Growth Mindset:
- Hungry & Hardworking, self-motivated, results-driven, and goal-oriented with a strong desire to succeed.
- Open to coaching, feedback, and continuous sales skills and technical knowledge improvement.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Senior Enterprise Sales Associate employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Enterprise Sales Associate
✨Tip Number 1
Familiarise yourself with ServiceNow's products and services. Understanding their AI-enhanced technology and how it benefits enterprise clients will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current employees or industry professionals who have experience in enterprise sales. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail, especially any instances where you've successfully integrated AI into your sales strategy. This will demonstrate your ability to meet the qualifications outlined in the job description.
✨Tip Number 4
Showcase your relationship management skills by preparing examples of how you've built and maintained relationships with decision-makers in past roles. This is crucial for a position that involves engaging with VP-level executives.
We think you need these skills to ace Senior Enterprise Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, particularly in B2B environments. Emphasise your achievements in driving revenue and meeting sales quotas, as these are crucial for the Senior Enterprise Sales Associate role.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of ServiceNow's mission and how your skills align with their goals. Mention specific experiences where you've successfully built relationships with decision-makers and driven sales in enterprise accounts.
Showcase Your AI Knowledge: Since the role involves integrating AI into work processes, include examples of how you've used AI tools or insights in your previous roles. This will demonstrate your ability to adapt to the evolving landscape of sales.
Highlight Customer-Centric Achievements: Provide examples of how you've addressed customer pain points and delivered measurable outcomes. This will show that you have a customer-centric approach, which is essential for success in this position.
How to prepare for a job interview at ServiceNow
✨Understand the Sales Cycle
Make sure you have a solid grasp of the entire sales cycle, from lead qualification to closing deals. Be prepared to discuss your experience with each stage and how you've successfully navigated them in past roles.
✨Showcase Your Relationship Management Skills
Demonstrate your ability to build relationships with decision-makers, especially at the VP level. Share specific examples of how you've engaged with stakeholders and the impact it had on your sales success.
✨Highlight Your Customer-Centric Approach
Be ready to discuss how you identify customer pain points and translate them into actionable solutions. Use real-life scenarios to illustrate your understanding of customer needs and how you've addressed them.
✨Emphasise Your Growth Mindset
Express your eagerness to learn and grow within the role. Talk about any training or feedback you've sought in the past and how it has contributed to your success in sales.
