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- Tasks: Lead customer success initiatives and drive digital transformation in Energy, Media, and Telco sectors.
- Company: Top SaaS company with a focus on innovation and customer satisfaction.
- Benefits: Flexible or remote work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by engaging with C-level executives and driving AI integration.
- Qualifications: 15+ years of consulting or leadership experience with a strong customer-centric approach.
- Other info: Join a dynamic team dedicated to transforming industries through technology.
The predicted salary is between 54000 - 84000 £ per year.
A leading SaaS company located in Staines-upon-Thames is looking for a Principal Customer Success Executive to spearhead post-sales success in the Energy, Media, and Telco sectors.
The ideal candidate will possess over 15 years of consulting or leadership experience, engaging C-level executives and driving digital transformation initiatives. A strong focus on AI integration, customer-centric solutions, and KPI management is essential.
This position offers the potential for flexible or remote work to empower performance and collaboration.
Senior Enterprise CS Exec – Energy, Media & Telco (Remote) employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Enterprise CS Exec – Energy, Media & Telco (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the Energy, Media, and Telco sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company’s recent projects and initiatives. We want to see you shine when discussing how your experience aligns with their goals, especially around AI integration and customer-centric solutions.
✨Tip Number 3
Showcase your success stories! Be ready to share specific examples of how you've driven digital transformation and engaged C-level executives. We love hearing about real results and how you’ve managed KPIs in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are ready to make an impact in the SaaS world.
We think you need these skills to ace Senior Enterprise CS Exec – Energy, Media & Telco (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in customer success, especially in the Energy, Media, and Telco sectors. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us about your passion for digital transformation and AI integration. Share specific examples of how you've engaged C-level executives and driven success in previous roles.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and KPIs to demonstrate how you’ve made an impact in your past roles. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ServiceNow
✨Know Your Stuff
Make sure you’re well-versed in the Energy, Media, and Telco sectors. Brush up on recent trends, challenges, and innovations, especially around AI integration and digital transformation. This will show that you’re not just a candidate but a knowledgeable partner who can engage C-level executives effectively.
✨Showcase Your Experience
With over 15 years of consulting or leadership experience, be ready to share specific examples of how you've driven customer success in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact on KPI management and customer-centric solutions.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company’s approach to customer success, their vision for AI integration, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
✨Emphasise Flexibility and Collaboration
Since this role offers flexible or remote work, be prepared to discuss how you manage your time and collaborate with teams in a remote setting. Share examples of how you’ve successfully led initiatives or projects from a distance, showcasing your adaptability and commitment to performance.
