At a Glance
- Tasks: Provide technical sales partnership and guidance to Public Sector customers using ServiceNow solutions.
- Company: Join a leading tech company transforming the Public Sector with innovative solutions.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in the Public Sector while working with cutting-edge technology.
- Qualifications: 10+ years in pre-sales consulting, experience with Public Sector organisations, and strong communication skills.
- Other info: Dynamic role with travel opportunities and a chance to work with C-Suite executives.
The predicted salary is between 54000 - 84000 £ per year.
ServiceNow is currently seeking a Public Sector Presales Solution Consultant to provide technical sales partnership and to provide customers within the Public Sector industry with product and solution guidance. Aligned to a small portfolio of Enterprise-level Accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform. The Advisory Presales Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Responsibilities
- Responsible for understanding business and technical problems encountered in the Public Sector addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives.
- Interview customers both face to face and remotely to uncover their technology architecture and business needs.
- Partner with the sales teams in the customer account and strategy planning.
- Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value.
- Sell the value of our solution, not just the features and functions of the products.
- Support and sometimes lead regional marketing events - user conferences, trade shows, webinars, etc.
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Collaborate in the creation of product demo scripts and scenarios.
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution.
- Responding to Request for Information/Proposal documents.
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment.
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events.
Qualifications
- Expertise (c. 10+ years) of enterprise software pre-sales solution consulting or sales engineering experience essential.
- Experience working with and selling to Public Sector organisations.
- Experience selling complex multi-product or cross-platform software solutions essential.
- Solution and/or process experience with IT Service Management (ITSM), Financial Management (FM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Ability to pull together complex virtual and matrix teams.
- Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly.
- Able to articulate and logically communicate concepts with both technical and non-technical audiences.
- Exceptional communication and presentation skills including technical and business concepts.
- Understanding of and experience selling to Enterprise Architecture teams.
- Ability to understand the "bigger picture" and the business drivers around IT.
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
- Business Travel as necessary within the UK and occasionally international travel to the US. Offices in Staines and London with attendance required 1-2 times per week depending on business need.
- Fluency in English.
Senior Advisory Presales Solution Consultant, Public Sector employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Advisory Presales Solution Consultant, Public Sector
✨Tip Number 1
Get to know the company inside out! Research ServiceNow's products, especially those relevant to the Public Sector. This way, when you chat with potential employers, you can show off your knowledge and how you can help solve their specific challenges.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, and trade shows where you can meet people from the Public Sector. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Presales Solution Consultant. Focus on how you can sell the value of solutions rather than just listing features—this is key in pre-sales!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at ServiceNow.
We think you need these skills to ace Senior Advisory Presales Solution Consultant, Public Sector
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Advisory Presales Solution Consultant role. Highlight your experience in public sector sales and any relevant technical skills that align with what we’re looking for.
Showcase Your Communication Skills: Since this role involves interacting with C-Suite executives, it’s crucial to demonstrate your exceptional communication abilities. Use clear, concise language in your application to reflect how you can articulate complex concepts to both technical and non-technical audiences.
Highlight Relevant Experience: Don’t forget to emphasise your expertise in enterprise software pre-sales and any specific experience with IT Service Management or similar solutions. We want to see how your background aligns with the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ServiceNow
✨Know Your Stuff
Make sure you have a solid understanding of the ServiceNow platform and its applications in the Public Sector. Brush up on IT Service Management, Financial Management, and any relevant technologies like AI integration. This will help you speak confidently about how these solutions can address customer needs.
✨Engage with C-Suite Mindset
Since you'll be interacting with C-Suite executives, practice articulating complex concepts in a way that resonates with business leaders. Focus on the value your solutions bring rather than just the features. Think about their pain points and how you can help solve them.
✨Showcase Your Presentation Skills
Prepare to demonstrate your presentation skills during the interview. You might be asked to present a mock demo or lead a discussion. Use this opportunity to showcase your ability to communicate technical and business concepts clearly and engagingly.
✨Be Ready for Real-World Scenarios
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you've successfully navigated complex sales cycles or collaborated with cross-functional teams. This will show your practical knowledge and adaptability.