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For Companies At a Glance
- Tasks: Build sales pipeline and establish new business relationships with key contacts.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how we work.
- Benefits: Enjoy flexible work options and a supportive, inclusive culture.
- Why this job: Be part of a mission to make the world work better while developing your sales skills.
- Qualifications: Experience with AI tools, telemarketing, and a basic understanding of Cloud Computing is essential.
- Other info: This role offers opportunities for training and occasional travel.
The predicted salary is between 21600 - 36000 £ per year.
- Full-time
- Employee Type: Regular
- Region: EMEA – Europe, Middle East and Africa
- Work Persona: Flexible
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Please note: This position is not eligible for employment-based sponsorship.
ServiceNow is looking for a high achieving Sales Development Representative to join our expanding Global Sales Development team. You will produce new business pipeline in mid- to large-size enterprises, working with Lead Development Representatives and Field Sales professionals.
What you get to do in this role:
The Sales Development Representative builds sales pipeline by identifying qualified opportunities:
- Establish new business relationships with influential contacts within target accounts
- Understand an organization\’s goals
- Identify new sales opportunities and pass them to Field Sales team members in the CRM
- Partner with Field Sales to create regional territory plans
- Use our technologies to prioritize, disposition and manage marketing leads to maintain service level agreements with Marketing
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI\’s potential impact on the function or industry.
- A creative and customer-focused mindset
- Experience with telemarketing, lead generation, or cold calling
- A general understanding of Cloud Computing and SaaS offerings
- Ability to differentiate yourself to customers
- Travel for training or meetings may occasionally be required
Additional Information
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Sales Development Representative - Outbound employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative - Outbound
✨Tip Number 1
Familiarise yourself with AI technologies and how they can be integrated into sales processes. Understanding the tools that ServiceNow uses will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of ServiceNow on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with lead generation and cold calling. Be ready to share specific examples of how you've successfully identified and nurtured leads in previous roles.
✨Tip Number 4
Research the cloud computing and SaaS landscape thoroughly. Being able to speak knowledgeably about these topics will demonstrate your commitment and readiness for the Sales Development Representative position.
We think you need these skills to ace Sales Development Representative - Outbound
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and qualifications of the Sales Development Representative position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience you have in telemarketing, lead generation, or cold calling. Mention specific examples where you've successfully built relationships or identified sales opportunities.
Showcase AI Knowledge: Since the role requires an understanding of how to integrate AI into work processes, include any relevant experience or knowledge you have about AI-powered tools and their impact on sales or decision-making.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of ServiceNow's mission and how you can contribute to making the world work better for everyone.
How to prepare for a job interview at ServiceNow
✨Understand the Company and Its Technology
Before your interview, take some time to research ServiceNow and its AI-enhanced technology. Familiarise yourself with their cloud-based platform and how it connects people, systems, and processes. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Sales Skills
Be prepared to discuss your experience in telemarketing, lead generation, or cold calling. Use specific examples to illustrate how you've successfully built relationships and identified sales opportunities in the past. Highlight any creative strategies you've employed to engage potential clients.
✨Demonstrate Your Understanding of AI Integration
Since the role requires leveraging AI in work processes, be ready to discuss how you've used AI-powered tools or insights in your previous roles. Share examples of how you've automated workflows or made data-driven decisions using AI, showcasing your critical thinking skills.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about the team dynamics, the sales development process, or how they envision the future of AI in their operations. This will also give you a chance to engage in a meaningful conversation.
