At a Glance
- Tasks: Lead the design of complex ServiceNow solutions and mentor development teams.
- Company: Join a leading consultancy with a focus on innovation and collaboration.
- Benefits: Competitive salary, car allowance, bonus, and extensive training opportunities.
- Other info: Dynamic environment with a culture of continuous development and inclusion.
- Why this job: Shape enterprise-level solutions and influence major technology decisions.
- Qualifications: Expertise in ServiceNow architecture and strong leadership skills required.
The predicted salary is between 85000 - 115000 £ per year.
Job Description Location: London Level: Senior Manager Salary: £85,000 - £115,000 + Car Allowance + Bonus
Were working with a leading consultancy to find an experienced Service Now Technical Architect Senior Manager to join their growing Service Now Business Group in.
This is an exciting opportunity to take a senior architectural role within one of the worlds leading Service Now partners, working on complex transformation programmes and helping major organisations unlock the full potential of the Service Now platform.
You will sit at the intersection of technology, architecture and consulting, acting as a trusted technical advisor to clients while leading Service Now development teams and shaping enterprise-level solutions.
The Role
- Lead the technical architecture and design of complex Service Now solutions, translating business challenges into scalable platform solutions.
- Act as a trusted advisor to senior stakeholders, providing architectural options, recommendations, risks and trade-offs to support key technology decisions.
- Lead and mentor Service Now development teams, establishing strong technical standards through code reviews, architectural reviews and technical governance.
- Work closely with clients, account teams and internal stakeholders to identify opportunities for Service Now transformation and deliver additional value.
- Operate as part of a Technical Design Authority, providing governance across architecture, development, integrations and platform strategy.
- Contribute to RFPs, solutioning and the development of innovative Service Now propositions.
- Support the continued evolution of the Service Now platform, including emerging technologies such as AI and Gen AI.
What We're Looking For
- Expert-level experience working with Service Now across development and technical architecture.
- Service Now Certified Technical Architect (CTA) certification, with an ambition to progress towards Certified Master Architect (CMA) where not already achieved.
- 5+ years' experience leading Service Now development teams, providing technical direction, mentoring and quality assurance.
- 5+ Service Now CIS certifications.
- Experience across at least three Service Now product lines outside of ITSM, such as ITOM, ITAM, HAM/SAM, SPM, HRSD, CSM or similar.
- Experience operating within a Technical Design Authority environment and acting as a trusted technical advisor to clients.
- Strong technical development and integration skills, including Java Script, SQL, APIs and web services.
- Experience integrating Service Now with cloud infrastructure, particularly AWS, Azure or GCP.
- Strong stakeholder management and communication skills, with the ability to operate confidently with senior technical and business leaders.
- Experience within a consulting or enterprise technology environment.
- Desirable: Experience Cloud migration experience.
- Desirable: Experience with AI / Gen AI and Service Now AI capabilities.
- ITIL v4 or equivalent certification.
Why Apply?
- Work on complex, enterprise-scale Service Now transformation programmes.
- Shape technical architecture and influence major technology decisions.
- Lead and mentor high-performing Service Now teams.
- Work with senior stakeholders across a range of industries.
- Access extensive Service Now training and certification opportunities.
- Develop towards advanced certifications, including Certified Master Architect.
- Work within a culture focused on innovation, inclusion, collaboration and continuous development.
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ServiceNow Architect in London employer: ServiceNow
At ServiceNow, we pride ourselves on being an exceptional employer, fostering a vibrant work culture that champions innovation and inclusivity. Our employees enjoy comprehensive benefits, opportunities for professional growth, and the chance to make a significant impact in the Risk & Security domain while working in dynamic locations like Staines and London. Join us to be part of a collaborative team that supports your ambitions and values your unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Architect in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ServiceNow values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ServiceNow might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ServiceNow!
✨Direct Apply to ServiceNow
Let's not forget to apply directly through the ServiceNow website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Architect in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ServiceNow.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ServiceNow. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ServiceNow
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
