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For Companies At a Glance
- Tasks: Drive new business sales and build relationships with Mid-Market clients.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how we work.
- Benefits: Enjoy flexible work options and a supportive, inclusive culture.
- Why this job: Be part of a mission to make the world work better while achieving your sales goals.
- Qualifications: 3+ years in a similar role, with experience in AI integration and sales targets.
- Other info: Travel required is 10-30%, depending on the role.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the [insert location here] area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.
What you get to do in this role:
The Commercial Account Executive builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.
- Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
- Partner with the marketing team to initiate marketing plans to increase growth
- Qualify prospects and develop new sales opportunities and ongoing revenue streams
- Arrange and conduct initial product demonstrations and presentations
- Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams
- Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI\’s potential impact on the function or industry.
- 3+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry
- Experience achieving sales targets
- Ability to work in a matrixed support organization and using multiple virtual specialists
- Executive-level relationship management experience
- Ability to provide transparency to sales process with excellent CRM hygiene
- Travel: 10-20%, and in some cases up to 30%
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Commercial Account Exec employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Exec
✨Tip Number 1
Familiarise yourself with ServiceNow's AI-enhanced technology and how it integrates into business processes. Understanding their products will help you articulate how you can leverage these tools to meet client needs during interviews.
✨Tip Number 2
Network with current or former employees of ServiceNow on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Commercial Account Executive role.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your ability to achieve sales targets and manage executive-level relationships. Be ready to discuss how you've successfully navigated similar challenges in previous roles.
✨Tip Number 4
Research the Mid-Market clients in your assigned territory. Understanding their unique challenges and how ServiceNow can address them will position you as a knowledgeable candidate who can hit the ground running.
We think you need these skills to ace Commercial Account Exec
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Commercial Account Executive at ServiceNow. Familiarise yourself with their sales strategies and how they integrate AI into their processes.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, particularly within the IT industry. Emphasise any achievements related to meeting sales targets and managing executive-level relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of ServiceNow's mission and how your skills align with their goals. Mention specific examples of how you've successfully developed sales strategies or leveraged AI in previous roles.
Showcase Your Knowledge of AI: Since the role requires experience with AI integration, be sure to include any relevant projects or tools you've used that demonstrate your ability to think critically about AI's impact on business processes.
How to prepare for a job interview at ServiceNow
✨Understand the Company and Its Products
Before your interview, make sure to research ServiceNow thoroughly. Understand their AI-enhanced technology and how it benefits their clients. Being able to discuss specific products and how they can solve customer problems will show your genuine interest and preparedness.
✨Demonstrate Your Sales Strategy Skills
Be ready to discuss your approach to developing a sales strategy. Prepare examples of how you've successfully identified target prospects and executed a sales plan in previous roles. Highlight your ability to adapt strategies based on market research and customer needs.
✨Showcase Your Relationship Management Experience
As a Commercial Account Executive, building relationships is key. Be prepared to share examples of how you've managed executive-level relationships in the past. Discuss how you maintained transparency in the sales process and ensured customer satisfaction.
✨Highlight Your AI Integration Experience
Since the role requires leveraging AI in work processes, be ready to discuss your experience with AI tools. Share specific instances where you've used AI to enhance decision-making or problem-solving, and how that could apply to ServiceNow's offerings.
