ServiceNow seeks a Technical Customer Success Manager to join the Customer Success Team. This role focuses on guiding customers through deployment, aligning use cases with business goals, and driving value realization of the Armis platform within their organization.
You will liaise with executives, product, engineering, and sales to maximize adoption and retention. The TCSM will manage up to 20 accounts, deliver executive reviews, and leverage Got Gainsight metrics to monitor health and risk.
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Senior Technical CSM — Remote Growth & Adoption Leader in City of Westminster employer: ServiceNow
ServiceNow is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Forward-Deployed AI Engineer role. Located in a vibrant tech hub, employees benefit from continuous growth opportunities, access to cutting-edge AI technologies, and a commitment to work-life balance, making it an ideal environment for those seeking meaningful and rewarding careers.
