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For Companies At a Glance
- Tasks: Engage with public sector clients to provide innovative software solutions and technical guidance.
- Company: Join a leading tech company transforming how organisations work with AI-enhanced solutions.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the public sector while working with cutting-edge technology.
- Qualifications: Experience in software pre-sales and a passion for technology and problem-solving.
- Other info: Dynamic team environment with opportunities for travel and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
ServiceNow is currently seeking a Public Sector Presales Solution Consultant to provide technical sales partnership and to provide customers within the Public Sector industry with product and solution guidance. Aligned to a small portfolio of Enterprise-level Accounts, the Solution Consultant will participate in the growth of the customer by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform.
What you get to do in this role:
- Responsible for understanding business and technical problems encountered in the Public Sector addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc.
- Routine interaction with C-Suite Executives.
- Interview customers both face to face and remotely to uncover their technology architecture and business needs.
- Partner with the sales teams in the customer account and strategy planning.
- Lead non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value.
- Sell the value of our solution, not just the features and functions of the products.
- Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc.
- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference.
- Collaborate in the creation of product demo scripts and scenarios.
- Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution.
- Responding to Request for Information/Proposal documents.
- Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors.
- In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment.
- Act as the ServiceNow subject matter expert at Executive briefings/marketing events.
To be successful in this role you have:
- Expertise (c. 6-10 years) of enterprise software pre-sales solution consulting or sales engineering experience essential.
- Experience working with and selling to Public Sector organisations.
- Experience selling complex multi-product or cross-platform software solutions essential.
- Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud Management, Event Management, Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Ability to pull together complex virtual and matrix teams.
- Exhibits a degree of technical expertise and understanding, with the aptitude to learn new technology and solutions quickly.
- Able to articulate and logically communicate concepts with both technical and non-technical audiences.
- Exceptional communication and presentation skills including technical and business concepts.
- Understanding of and experience selling to Enterprise Architecture teams.
- Ability to understand the "bigger picture" and the business drivers around IT.
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence.
- Business Travel as necessary within the UK and occasionally international travel to the US.
- Fluency in English.
Advisory Solution Consultant employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisory Solution Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly articulate how your skills align with their needs. Tailor your message to highlight your experience in public sector solutions and how you can add value.
✨Tip Number 3
Don’t shy away from showcasing your expertise! Prepare to discuss specific projects or experiences that demonstrate your knowledge of the ServiceNow platform and its applications in the public sector. Real-life examples can make a huge impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at ServiceNow. Let’s make it happen!
We think you need these skills to ace Advisory Solution Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Advisory Solution Consultant role. Highlight your experience in public sector sales and any relevant technical skills that align with what we’re looking for.
Showcase Your Expertise: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to solve complex problems and communicate effectively with both technical and non-technical audiences.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s necessary to convey your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at ServiceNow
✨Know Your Stuff
Make sure you have a solid understanding of the ServiceNow platform and its applications, especially in the Public Sector. Brush up on key features like IT Service Management and how they can solve specific business problems. This will help you articulate the value of the solutions during your interview.
✨Practice Your Pitch
Prepare to discuss how you would approach non-technical discussions with C-Suite executives. Think about how to frame the benefits of ServiceNow's solutions in terms of business value rather than just features. Practising this pitch will help you feel more confident during the interview.
✨Showcase Your Experience
Be ready to share specific examples from your past roles that demonstrate your expertise in pre-sales solution consulting. Highlight any experience you've had with complex software solutions and how you've successfully navigated challenges in the Public Sector.
✨Stay Current
Familiarise yourself with the latest trends in AI and how they relate to the Public Sector. Being able to discuss how AI can enhance decision-making and problem-solving will set you apart. Make sure to mention any relevant tools or insights you've gained in this area.
